Name: Hyatt Place Fort Worth/Hurst
Address: 1601 Hurst Town Center Drive, Hurst, TX
Telephone: (888) 608-6346
Rating: 4

It was close to the...

Liked: Perfect
Disliked: Nothing

Superb

Liked: Nice large room at a good price. The breakfast was well stocked and good quality. The staff were nice and responsive.
Disliked: Our original room had a broken deadbolt, only two hangers, and the TV was difficult to operate with the remote given. We were transferred to another room for the remainder of our stay, and it was much better.

The entire stay was excellent...

Liked: I love the location and rooms. I've stayed at the same hotel for the last 8 years, and I will never change it.
Disliked: the ice machine was leaking, and the towels were soaked and left on the floor the entire week.

Exceptional

Hotel in good location with...

Liked: Size of room and the manager and some reception staff very helpful and location was good for us, with on site parking
Disliked: The cleaners did not leats want to clean your room and 1 was rude to us. Breakfast was appalling. There was always a shortage of the foods they offered and each day I had to wait and ask for basic food items and coffee. They were clearly short staffed at breakfast and one reception staff was incredibly rude to us when I asked for bananas. They were visible but she told me she couldn’t let me have them as they were being saved for the next day!! This was the one going theme daily with breakfast as we stayed a total of 10 nights.I’m also absolutely horrified that a majority of these mid range hotels have zero idea about the abundant use of plastics and zero recycling. The hotel uses plastic disposable cutlery and plates and cups etc. This was bad enough but on top they ask you to throw in their “trash”-nothing is recycled. The USA needs to implement holding all their companies and businesses to account and get them recycling as this is a whole world responsibly!!!