We were very impressed with the set up of the rooms, service, and cleanliness of the hotel. The first night we were put into a room that had a blower going and when we called down to the front desk, they not only moved us to another room, but met us with the new keys. Staff was very apologetic for the mistake. We have had to change rooms before for similar reasons but this was the first time we were met by the staff. We would definitely recommend the Hyatt and look forward to staying there again on our next to trip to Cowtown.

Liked: Courteous, helpful staff; lovely rooms; convenient location.
Disliked: No microwave.

Service was poor. Some of...

Liked: Location allowed walking distance for Stockyards activities
Disliked: Check in delayed by 90 minutes. Staff kept say 10-15 minutes. Blamed it on housekeeping issues. Ran out of coffee even though advertised Starbucks coffee. Charged over $3 for a bottle of water because they also ran out of water I understand issues with the pandemic however I paid full Price for our stay and I work hard for my money. Therefore I expect good service when I pay for it.

Exceptional

Liked: Perrrfect location!Nice place

Exceptional

Exceptional

Exceptional

Exceptional

Superb

Superb

Exceptional