Good

Liked: The staff were very friendly and they went out of their way to make up for the very rude shuttle driver.
Disliked: We got picked up from the airport by a shuttle driver that the hotel arranged. He wasn't convinced my fiancé and I belonged on the van until I could confirm the hotel address because we there's apparently 2 nearby with the exact same name. I went through my emails to find a confirmation with the address then he let us on. When we got to the first stop he took our bags out along with another passenger's and said this is it. My fiancé waited in the van while I ran inside to ask the front desk if this was indeed our hotel. She was so sweet and said yes ma'am, we've been expecting you! I turn around and my fiancé is livid because the shuttle driver refused to wait a couple seconds and ordered him to get off the shuttle now. As soon as he got out, the driver quickly peeled off, leaving another passenger's bag behind who was actually still in the van headed to the other Hyatt that we thought we were going to. We just left that passenger's luggage right there in the middle of the portico where the driver left it.

Poor

Liked: The room was nice and spacious.
Disliked: Very dirty blankets! When I informed the guy at the front desk, he just handed me a card to call the general manager. Didnt even try to fix the situation in any way other than offering a new blanket with my check out being about 2 hours away!

Hotel was okay, staff was...

Liked: Location was convenient with restaurants and stores within walking distance. Breakfast was available and the coffee was really good.
Disliked: The bathroom was extremely outdated. There was no tub only a shower. The towel rack was inside the shower and was rusted. The molding was lifting as was the wallpaper. Bathroom reminded me of a cheap motel.

Exceptional

Liked: The atmosphere of the hotel is great
Disliked: Water isn?t hot enough (my opinion)

Very good

4 stars

Liked: Everything about was ok. Great staff,great location. Close to all beaches and the airport.
Disliked: Breakfast was horrible, outside in the front seating area. I found a dollar Bill folded and when I opened it there were 2 small bags of METH!!! I immediately threw away in the trash. Not good. Imagine if one of my kids or any other kids got a hold of it and thought it was candy. It would've been tragic. I can't really pinpoint who it was but all I know is one of the staff members(woman) came out around 11pm to chain up the chairs and tables and when she was done I found it right next to our table.

Superb

Liked: The staff,
Disliked: Wished it was walking distance to beaches

Good

comfortable

Liked: The rooms are big
Disliked: breakfast..