Hyatt Place Durham Southpoint

Good

Pleasant

Exceptional

Exceptional

Exceptional

Liked: The front desk agent Noel I think was their name was super sweet & helped us with rebooking for my mom's cancer treatment next month :)

The material of the linen...

Liked: It was not dirty.
Disliked: I was told pet friendly but went to get coffee with my emotional support animal and then was rudely denied and told she could not enter the area.

Superb

Liked: Convenient location

Very good

Liked: Location and front desk staff
Disliked: Gluten free options for breakfast

Very pleasant stay

Liked: The staff was very courteous and helpful. At check in, the clerk was pleasant and addressed me as "Mr. H________" several times which was professional and appreciated. The room was spacious and very comfortable as was the bedding and multiple pillows. Really liked the walk in shower and sofa in the room. Breakfast was a nice surprise. It was far beyond many hotels in terms of food item offerings and quality. Overall, we had an excellent experience.