Pleasant

Liked: Reserved my room weeks in advance. Upon checking in, the staff member helping me was in the process of assigning my room when another staff member gave the same room to another family who had come in after us. This was the last king room which I had reserved and paid for. Ended up in a lesser room for the same price. The room was decent but the bathroom needed serious cleaning and had black mildew all over the shower curtain. Pretty disappointed in what I spent for what I ended up getting.
Disliked: Reserved my room weeks in advance. Upon checking in, the staff member helping me was in the process of assigning my room when another staff member gave the same room to another family who had come in after us. This was the last king room which I had reserved and paid for. Ended up in a lesser room for the same price. The room was decent but the bathroom needed serious cleaning and had black mildew all over the shower curtain. Pretty disappointed in what I spent for what I ended up getting.

Exceptional

Exceptional

Liked: The location and cleanliness
Disliked: Nothing, everything was fantastic!

Expensive for the location

Disliked: Dog relief area was non existent. Far from the beach and no beach towels available.

Exceptional

Liked: Clean rooms and easy location to jolly trolley and beach
Disliked: Which I was able to have two Parking spots not just one.

Exceptional

Nice short stay, would stay...

Liked: Size of room for price. Location of hotel. Breakfast available & restaurant on site
Disliked: The door to the bathroom is horrible. Expected slightly more upscale accommodations since hotel is fairly new. Lots of construction supplies stored in parking garage area- looks messy & unprofessional.

Superb

Stealing money from us

Liked: Good location
Disliked: BE CAREFUL WHAT YOU ARE PAYING FOR!!!We stayed here and the money they were taking out of our accounts was not adding up. We got our bank statements from the past 2 months and receipts from the hotel and noticed it did not match up. They were taking weird increments of $75, $20, $150, etc. over 2 months. We then called the hotel and talked to Sophie first. She was nice but did not know why we were being charged and she said ?you definitely need to be reimbursed, let me see how much? and put us on hold. After about 5 minutes she said she will transfer us to her manager and talk it out with him. We were transferred to Michael Schlegel. He said we were charged $250 for an ?excessive cleaning of the room? and accused us of smoking in the room. I then asked for pictures, which he sent, and the room was not messy and we clearly tried to clean as best we could. Michael sat there in silence most of the time because he knew he was wrong and he could not back up anything I was saying. Michael then said there was nothing they could do and that they are NOT refunding us. We asked Michael Schlegel for the corporate number and he said they do not have one. So we asked for his boss number so we could speak with the boss and Michael gave us HIS OWN PERSONAL CELL PHONE NUMBER!!!! We called the number and it went straight to voicemail. The voicemail said ?you have reached Michael Schlegel, I can?t come to the phone...? anyways, not only did this guy lie about the number, he also lied saying the room was not up to standards and that we smoked in there which we did not. I will provide the pictures below. When we went to the bank to change our accounts, the bank teller said they had the exact same issue with this hotel. MAKE SURE you check your account if you have stayed here.