Hyatt Place Detroit/Livonia Guest Reviews
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5.7 miles from Livonia centre |
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Ralitsa Sat, 23 September 2023
Good
Kennedi Thu, 21 September 2023
It was extremely amazing
Liked: The room was just really nice. My boyfriend and I really just had a great time. Where the tv was kind of threw us off just because it was in the middle of the room and not just in front of the bed but besides that it was really amazing stay.
Barbara Mon, 18 September 2023
Not Great!
Liked: The room had a king bed which is what we reserved.
Disliked: The breakfast and staff were not acceptable. We had breakfast on 3 mornings. Each morning there was an issue. 1st morning - no plates, no cups, running out of some food. 2nd- morning, no hot water for making tea and when we asked the staff took there time fixing the issue. 3rd morning - no hot water again, my husband went to ask about it and no one was at the front desk. So he went to the room that he saw them previously go to for it, the staff member (actually someone from the front desk) told him to be patient and slammed the door on him. She then went to get him a cup of hot water behind the counter area (and didn't realize it was my husband she was getting it for), she literally complained to her co-worker and had her deliver it to my husband complaining she wouldn't do it. When we were checking out, the person asked how was our stay. I said up and down but she didn't inquire further. We will not recommend it or stay there again. We expected more from a Hyatt.
Victoria Fri, 15 September 2023
Pleasant
Disliked: Bathtub was stain with grime and the bedding was worn. The room (and probably the hotel) needs to be updated for the price that is being charged per night.
Omaima Sun, 3 September 2023
It was a good experience.
Liked: Breakfast was good , location was also fine .
Disliked: It would be great if you can allow check in 15- 30 min earlier to check in time given ,at least to families especially if they drove from far away and they show up a little earlier.
Alexandra Fri, 18 August 2023
Bad
Liked: The breakfast
Disliked: My first room was dirty hadn't been cleaned they moved us to another room where the toilet flooded our floor and we were made to stay in the room then at the end of our stay offered one day free stay for the 2 nights we had to spend in the room.
Angela Mon, 14 August 2023
Good
John Wed, 9 August 2023
My daughter was bitten overnight...
Liked: The location was good.
Disliked: Bugs in the room, and the AC didn't work properly.
Chinwe Tue, 8 August 2023
I wouldn’t stay again…
Liked: We were given the room we booked.
Disliked: Waffle maker was brokenBreakfast didn’t have many optionsThere weren’t labels on many breakfast itemsThere was a huge leak at the front entrance. It was literally unusable because the front entry was soakedFront desk told us we had to refill our own toilet paperThe room was noisy, like there was constant knocking and clicking from who knows what entity (maybe the AC)The AC unit didn’t work properly
Alicia Thu, 3 August 2023
Don’t waist your money. I...
Liked: Location was close to where we needed to travel
Disliked: Staff was rude. Police were called on my daughter when her fiancé was questioning why she couldn’t get into her booked room until 5:30. The lady didn’t like all the questions and called the police and cancelled their reservation. I could only get 1 pillow for my 2 kids. VERY unprofessional