Hyatt Place Detroit/Livonia

This Hyatt fulfilled our needs.

Liked: The room was large and very comfortable.
Disliked: The tv selection was very limited.

Very good

Very good

Very poor

Liked: Good location
Disliked: Rooms & staff not good. After telling many time nobody cleaned the room after reminding also. Stayed there 3-4 days. Very bad experience.

Very good

Disliked: Loud kids, running, screaming, banging doors. No supervision.

Came over for an interview...

Liked: Staff was very friendly! Room was very clean and comfortable.

I travel a lot and...

Liked: When we arrived my sons got there before me and the night clerk lied and said we didn’t have a reservation. They showed her the confirmation number and the lady preceded to say we didn’t book. I was on phone and told the lady I spoke with a young lady and she added my son as a traveler occupant so he could check in. This lady keep saying no his name not on there, AND they had no booking for us.. then the manager rude self tell my son he needs to go sit down.. hold up..sit down? You guys giving me BS and I need to sit down?? So my other son said, come on let’s go and I’m on phone with my confirmation number and try to cancel but CAN NOT. Now by this time I am there walk to counter and this old lady say “we have your information we didn’t want to give you the room because the two boys looked scary”
Disliked: Staff racism towards my family!!!!

Well needed and will be...

Liked: The front desk lady was literally the sweetest and the supervisor super friendly
Disliked: The room smelled a little bit but I had my spray

Exceptional