Hyatt Place Denver Downtown Guest Reviews
Write a review
|0.6 miles from Denver centre|
Write a review
Wenchieh Sat, 21 November 2020
Jasmine Fri, 20 November 2020
Liked: The location was very walkable. Staff was super nice
Disliked: Charged a $50 a night ?incidental? fee that we weren?t told about until we tried to check in. No microwaves in the rooms. Had to ask for new towels
Jassenia Thu, 19 November 2020
Liked: Everything was PERFECT! Except for the comfort, the room AC units seemingly being very difficult to cool and the beds were very uncomfortable. It made sleeping very hard but the amenities & the staff were really outstanding.
Disliked: The sleeping conditions in the room between the AC and the bed
Maria Thu, 19 November 2020
Briginette Thu, 19 November 2020
Great stay !
Liked: It?s in a very great location at the heart of Denver
Steve Thu, 19 November 2020
Amazing staff, super personable, big...
Liked: Really enjoyed my stay here - and will definitely be returning on my next Denver trip :)
When I arrived, the front desk staff was really friendly, accommodating & was super cherry. She answered all of my queries, was super professional.
Hotel lobby was fully equipped - hand sanitizer, social distancing signs, stickers, etc.
Was give a room with a really nice view, and loved how big and comfy the room was; literally one of the biggest double bed rooms I have ever been in! When I walked in - was really into the massive sofa, which was super comfy.. Big TV was very much appreciated, lots of storage & drawer space, and the room heated up pretty quickly. Beds were good, wish there were a little higher though..
Tele remote was covered in plastic, and bathroom was spotless. Loved how they really stocked the bathroom with towels, etc.
I had to leave on the 6am flight, so checked out at 3-ish, and the front desk staff present then, she was super nice, added my Honors number to my reservation, gave me water, and we chatted for a bit, super personable, and a great personality, I think it was Taylor, thanks a lot for being so cool! Appreciate it
Lela Wed, 18 November 2020
Absolutely wonderful until you fall.
Liked: The Hotel is BEAUTIFUL and VERY comfortable. Rooms are great and I really love the high floor feel! The BLINDS FREAKIN ROCK!!! LOVE LOVE LOVED that feature. Our Greyhound was able to be there with us which was really cool.
Disliked: I had 2 rooms they didnt connect them like I asked. They instead had us across and down from each other. My childrens room had a slip preventer in their show but in my shower there was no mat available for inside the shower and the floor was INSANELY SLICK! I fell while washing my hair because the floor got so slippery with water and soap. Lost ALL traction, feet went outfrom under me and I landed on my left side/hip. I went to tell the front desk about it and to ask for a manager but the only thing she wanted to know was if I needed an ambulance. My first thought was, considering I came to the front dest obviously I dont, I just thought she would care enough to as least say. Oh My! I apologize that we didnt provide your room with a slip proof mat for your shower. The fact and matter is, I did fall. Landed on my hip, which STILL hurts and the bruise is huge. I CAN SUE YOU FOR THIS. She didnt even take an incident report. Flat out she made me feel like since I didnt need an ambulance and I hadnt died it wasnt important enough to note. Everything about Hyatt Place I LOVED except for when I fell and spoke to the lady up front. She didnt even really acknowledge my complaint and I felt brushed off.
Jenny Wed, 18 November 2020
Perez Wed, 18 November 2020
Disliked: Bathroom door/ lock did not close properly
Janice Wed, 18 November 2020