Hyatt Place Dallas Plano

Exceptional

This is supposed to be...

Liked: The location was where I needed to be.
Disliked: The refrigerator in the room did not work properly. For some reason, the hand basin is located outside the bathroom. The shower head is not adjustable, making it very hard not to get your hair wet. (I would expect this in a hostel) The food at breakfast was just awful. There were only paper plates and plastic silverware, and no forks.

Superb

Very good

Poor

Exceptional

I would not stay there...

Liked: Breakfast was average. The location was terrible. Room layout was OK. Pelaton was nice.
Disliked: location was terrible, could not use the tv, the bar was an extension of the check-in desk

Exceptional

Very good

Liked: I liked the cleanliness of the room. The hotel is near a number of big stores. I liked the staff. The receptionists were very good and professional except for one who checked us in. She was not pleasant - unfortunately i did not get her name but she is a young lady who speaks spanish. The 2 chefs were excellent and very friendly. The cleaners were very good and polite despite their english language barrier
Disliked: I did not like the monotony of the breakfast menu. We had the same things the 6 days we were there. Security of the room area needs to be improved from the elevators. Guests should be using their guest cards in the elevator. That way, strangers will not be able to access the floors where the rooms are. Lastly the phone in our room was not working. Everytime we wanted something, we had to walk down.