Hyatt Place Dallas Plano

Did not sleep well with...

Liked: Good location, very nice staff, spacious rooms
Disliked: Dallas tollway is just West of the building. We could hear traffic most of the night. Next time we would definitely request a room facing East. The A/C window unit vents are fixed and produce an air flow directly over the bed. My wife did not like that.

Very good

Liked: Clean , breakfast decent customer service
Disliked: Room, gym and hall had a smell

Unsatisfactory room and rude front...

Liked: Had to change dates by one day. Nightmare. Booking. Com said to call hotel who told me to call booking.com. The hotels direct line would ring forever and then disconnect me. When I finally did get a live person she was rude and dismissive. Only when I asked to speak to manager did I get some results. Room was a handicapped room, awkward layout and shower was pitiful. It was a handheld type but it wouldn’t fit properly into designated holder so you had to shower against the wall. Staff was not friendly. The price was okay and the location was perfect for our purposes. Overall it was disappointing experience.

Very good

Passable

Very good

Liked: Everything else.
Disliked: There was not a microwave oven in the room.

Superb

Disliked: no microwave in the rooms

Total waste

Liked: NA
Disliked: If you want to get infected stay here

Very good