Hyatt Place Columbus

My stay was enjoyable.

Liked: Upon arrival the gentleman that checked us in was very polite and friendly. The breakfast was fresh and hot. The lady working the breakfast area was really nice.
Disliked: No issues during my stay.

The staff made all the...

Liked: The staff at the desk and in the breakfast area were fantastic. They were kind and accommodating. We had an issue with our room and they moved us no questions asked.
Disliked: N/A

Charges false fees

Liked: The room was comfortable. The property was fine. They did offer a decent continental breakfast. My dissatisfaction is the fact that they charged me $75 for a pet cleaning fee when I did not have a pet. I talked with the manager to get this refunded and the manager Never got back with me again reached out for the manager and they never got back with me. I will never stay at a Hyatt again.

Exceptional

Check your room door…

Liked: It was close to Longhorn and Starbucks. The layout of the room was nice. Kids enjoyed the pool.
Disliked: Our room door would not automatically lock. I had to let the front desk receptionist know and she mentioned that house keeping forgets to reset doors after cleaning the rooms. SCARY!!!! Also, our room was very dusty.

Exceptional

Liked: I’m from out of town and had saved my cash I didn’t know that it was cards only :(But the ladies at the front sealed helped me some much and was patient with me!!!

Exceptional

Liked: Enjoyed the breakfast, staff was helpful

Still waiting on someone get...

Disliked: I had to wait hours before they could find a key that would open a room plus had drove 5 hours to get there and should be able to check in my room without me going to 3 different rooms before a key would open the door

Exceptional

Liked: Breakfast was good and very friendly breakfast staff and front desk attendants
Disliked: I enjoyed my stay.