Paid a ton of money...

Liked: Large spacious room. Beds were comfortable. Excellent breakfast.
Disliked: Bathroom door had dog scratches. When we stayed our dog also scratched the door but it was the front door. We were charged $250. But if they are charging all the customers $250 if a damage happens then why are they not fixing said damage. Seems crazy high for the price of paint too. Do not recommend if your traveling with a pet

Nice convenient hotel

Liked: Friendly check in, clean room, nice breakfast and great location with plenty of parking.
Disliked: Nothing

The worst hotel stay I’ve...

Liked: Nothing
Disliked: The absolute worst Hyatt place location is right here in Columbus, Georgia. Every single front desk employee I encountered on three separate occasions stand at the front like zombies and don’t know what they’re doing. I ended up paying twice for an extra day because of their incompetence. I wanted to extend for an extra day and the person told me I need to do it on Booking.com, which is nonsense. But I did it anyway.Once I booked, my payment was automatically taken by the hotel when I went down to ask for another room key a different front desk employee told me that I needed to pay again and they charged me , an additional deposit an additional fee for the exact same day that I paid for. Since I was her in a hurry, trying to get to a funeral I gave my information again so To check out of the room. This is the worst hotel experience I’ve ever had. These people aren’t helpful at all. I couldn’t charge drinks to my room Because their systems were allegedly down. What and who actually works here ????They have zero customer service skills and don’t know how to do anything except stare at you like you have three heads when you’re trying to do something simple like check in or extend a reservation. On my initial check-in date, I had trouble understanding the front desk attendant who barely speaks English. I politely asked her to repeat herself a couple of times because I didn’t understand what she was saying. And she had the nerve to get impatient with me. It’s not my fault that I can’t understand what she said. Furthermore, she complicated my reservation and told me I couldn’t check in because there was more than one reservation under my name. again, absolute nonsense. another front desk employee was able to step in and assist me getting checked in after all of this unnecessary drama.

Exceptional

Bad

Liked: The breakfast is main reason we stay at this particular place
Disliked: There was no soap in the shower soap dispenser

Exceptional

We enjoyed our stay

Liked: Location, room is spacious and breakfast was good
Disliked: Toilet is low and room needs a microwave

My stay was quiet and...

Liked: The breakfast was good. The items were fresh and pleasant. However, some consideration should be given to the fresh fruit mixture, the mixture ingredients were competing versus complimenting.
Disliked: I am a senior citizen and a retired disabled veteran, I was told I was not eligible for any discounts because I reserved my room through "Booking.com," not the hotel.🤷