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Hyatt Place Cleveland/Westlake/Crocker Park eee
Hyatt Place Cleveland/Westlake/Crocker Park, 2020 Crocker Road, Westlake, OH -(855) 304-8562
Area: Westlake
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BOOK ONLINE OR CALL - (855) 304-8562
4.55
HOTEL RATING: 
WONDERFUL
4.55 out of 5 (188 Ratings)
3.2 miles from Westlake centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Located in Westlake Hyatt Place Cleveland/Westlake/Crocker Park features a garden and bar. With free WiFi this 3-star hotel offers a 24-hour front desk. The accommodation provides a business centre and luggage storage for guests. Crocker Park is 200 metres from the hotel while Huntington Beach is 3.9 km away. Cleveland Hopkins International Airport is 10 km from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Garden
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Indoor pool (all year)
` Daily maid service
` On-site parking
` WiFi everywhere
` 24-hour security
` Daily Housekeeping
` WiFi available in all areas
` Parking garage
` Electric vehicle charging station
` Breakfast options
` Security alarm
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Social distancing in dining areas
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Social distancing rules
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Frontdesk checkin available
` Room level digital key mobile bluetooth
` Room level digital key mobile internet
` Room level digital key via app
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay

Hyatt Place Cleveland/Westlake/Crocker Park Guest Reviews

Overall Average Score: 
Wonderful (4.55 out of 5)

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4

Very Good - 4 out of 5

Hilary Mon, 19 October 2020

Very good

3.5

Good - 3.5 out of 5

Shana Wed, 23 September 2020

Not so friendly

Liked: The bed was extremely comfortable. Everything was very clean and the room was a good size.
Disliked: The staff weren't very friendly, seemed annoyed when I arrived and then didn't acknowledge me the rest of the time when I was coming in and out.There was no option for Netflix, Hulu or prime. They had cable which was okay but most people don't use anymore.I'm sure it's due to covid, but the bar and restaurant area was not open.

5

Exceptional - 5 out of 5

Ashleigh Tue, 22 September 2020

Exceptional

Liked: It was very nice, comfortable, and clean. Decorated very well!
Disliked: Staff should be a bit more helpful in letting you know where things are located in the hotel upon arrival. Maybe even some literature about the bar(if there is one?). You're kind of just left to wander and find things yourself.

5

Exceptional - 5 out of 5

Gary Thu, 17 September 2020

Exceptional

Liked: Great atmosphere and the outdoor fire pit rocks for evening drinks

1.5

Poor - 1.5 out of 5

Jeff Tue, 15 September 2020

Nickel and diming in the...

Liked: The hotel was in a nice area, close to the airport but didn't have planes buzzing overhead.
Disliked: It's obvious that this hotel is desperately trying to save money, but they're laying the blame for the lack of services on covid-19. They changed the breakfast to nothing but cold cereal and prepackaged gas station pastries, and said it was due to covid. They also only clean the rooms every third day, also blamed on covid. That would be fine if they reduced the price accordingly, but no - the price is the same as always. They're providing Travelodge service at Hyatt prices. May as well stay at the Travelodge and get what you paid for.

4.5

Wonderful - 4.5 out of 5

Tom Mon, 14 September 2020

Superb

4

Very Good - 4 out of 5

Anonymous Mon, 14 September 2020

Very good

5

Exceptional - 5 out of 5

Daulton Fri, 11 September 2020

Exceptional

Liked: Room view was awesome. Clean room.
Disliked: Parking was a hassle.

5

Exceptional - 5 out of 5

Anonymous Mon, 7 September 2020

Bad Ass

Liked: Location
Disliked: Nothing was not to like

2.5

Fair - 2.5 out of 5

Mohammad Mon, 7 September 2020

Passable

Liked: Gentle men in the front desk were so helpful and pleasant, the both lady which is in front desk and bar were acting like it?s not my business to answer your questions.
Disliked: As I mentioned before both lady?s at the front desk and bar need more training, how to be pleasant with guest , and how you care more . The room I stay in was like no body touch that room or dust or vacuum. Will be nice if the housekeeper manger check rooms before it?s ready for the guest , As I said I don?t think the employees dust that rooms Or used the chemicals at all , and I don?t know how that?s happened while we are through COVID-19 situation.

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Hyatt Place Cleveland/Westlake/Crocker Park 2020 Crocker Road, Westlake, OH