Hyatt Place Cleveland Independence Guest Reviews
Write a review
|2.3 miles from Independence centre|
Write a review
Jaimie S, Marysville, visiting Jacobs Pavilion at Nautica Tue, 27 May 2014
Besides the air conditioner rattling when turned on, everything about my stay was wonderful. The staff was pleasant, friendly and helpful. Food service was great, and the complimentary breakfast was pretty good as well. Our room was beautiful, tidy, and best of all - the beds were super soft. We had one noise complaint but the staff promptly addressed the issue and it was quiet the rest of the night. The hotel is in a nice area. I loved it, would recommend and definitely stay again!
Liked: Friendly staff; beautiful, clean rooms; in a great area.
Disliked: Doors were kind of thin - could hear people when walking through the halls, but not a huge deal. The AC unit in my room rattled a bit.
Frederick Mon, 17 June 2019
Liked: It was nice just wasn?t worth the money. 190/night because we checked in early. Just didn?t seem fair since we came from out of town.
Disliked: The early check in fee.
Amelia Sun, 16 June 2019
Liked: It was beautifully decorated,comfortable, lots of space,clean and smoke free!! Looked newly decorated. Easy to get to major roadways.
Disliked: Nothing it is fantastic!!
Verified Hotel Guest Sat, 15 June 2019
Liked: The staff was amazing, friendly and bend over backwards to be helpful.The room had a great layout and very spacious. I leave a room tip each day versus at end of my stays- first time housekeeping left me a thank you note. Such a Simple thing made my day.
Disliked: I had to leave
Jonathan Thu, 13 June 2019
Liked: Facility was clean.
Disliked: Confusion between the hotel?s and booking.com?s payment processes was an unnecessary distraction and a nuisance that negatively affects my consideration for using either in the future
Anonymous Thu, 13 June 2019
Liked: Very clean and overall presentable. Would highly recommend. Thanks for making me feel welcome*
John Mon, 10 June 2019
Disliked: Should include breakfast
Jennifer Mon, 10 June 2019
I would reccommend this hotel!!
Liked: Everything was very nice. Updated and clean. I liked the separate seating area. Loved the disposable coffee pod trays. BBQ chicken flat bread from room service was awesome! The bed was comfy.
Disliked: Shower is a touch narrow due to safety hand rail. The tv was often difficult. It delayed in turning on while it was accessing. Whatever that means.
Amy Mon, 10 June 2019
The staff was extremely friendly...
Liked: The location was close to everywhere we wanted to visit.
Darlene Sun, 9 June 2019
Liked: Very clean and accommodating great area accessible to everything.
Disliked: Breakfast was not included in stay but was available for additional fees
Anonymous Sun, 9 June 2019