Hyatt Place Cincinnati/Sharonville Convention Center, Glendale

Hyatt Place Cincinnati/Sharonville Convention Center Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Very nice stay.

Liked: The staff was super nice and helpful. The room was clean and comfy.
Disliked: The pool water was too cold because of COVID, couldn?t be helped.

The weekend stay

Liked: We really love the rooms the beds the cleanness..the staff is awesome dont get me wrong...very pleasant and nice and professional when they was available...we also like how every one smiles when they speak to you...I would recommend and stay there a bag again.
Disliked: Staff was not there for checkout (don hold it against them very busy area).......the breakfast could be a little more better

Exceptional

Very good

Good

Exceptional

Good

Liked: What breakfast?
Disliked: The mirror in the bathroom is 3 feet away at the sink not very easy to shave

Nice conditions overall but bring...

Liked: What breakfast! A joke to say the least.
Disliked: Staff acted like they were afraid of contacting covid which while understandable seems to be extreme. The sorry breakfast was such a contrast to my past stays. I didn?t expect the same buffet of course but cold muffins and rotten fruit were terrible.

I wouldn't choose that particular...

Liked: The breakfast was not great but that was because of COVID 19 and I understood. The breakfast area was not clean. The pool area left a lot to be desired - it was way too noisy, sparse, not inviting, no hot tub. We ordered a drink at the "bar" The boy at the bar said he didn't know how to make drinks. We ordered a martini - he had no olives so he put a little tonic in it (yuck) - he made two vodka and tonics (no limes) Worst drink I've ever had. The drinks were $13 each and for what we got that was ridiculous - also he put them in paper coffee cups. The Martini was like a bad shot in a paper cup. This is the Hyatt and I expected a lot more for the money. The price of the room was good and the room was nice but the picture I saw made it look a lot larger. The bathroom and hall floor was very sticky - I asked the housekeeper to re-clean it and she did but it did not help. Our feet stuck to the floor and that was a little gross.
Disliked: See above