Hyatt Place Cincinnati Blue Ash

Passable

Disliked: Waited ten minutes before anyone came to the desk to greet us for check in. Carpet in room was sticky. Touch up painting was needed everywhere. Mold in shower.

Good

Liked: food and pool and roomy rooms
Disliked: kinda dirty, carpet was dirty, food inside couch pillows, toilet wasn't clean, beds so so comfy

Not good

Liked: It’s was ok
Disliked: No breakfast. Sign said no main breakfast. Air conditioner leaked, no body wash. They took care of the body wash. I asked to speak to the manager, called the manager twice but have yet to receive a return phone call. Hotel just felt cold and damp

Bad experiance

Disliked: Table was broken down and outlets didn't work no exhaust in bathroom ,no micro wave,door stop hanging off wall the worst haytte I've stayed in.

Superb

Liked: Location, room size, comfortable bed.
Disliked: Small bathroom

It worked for a short...

Liked: Was in a good location. Staff were very nice and helpful. They couldn’t find my reservation from booking.com and they worked hard at fixing this issue. I think that is a book.com problem as its happened before at other location’s.
Disliked: No ice machine you had to get ice from front desk. The reviews all talked about bad water pressure and they are true. The faucet in the sink was broke it worked but was coming off. We did not see any bugs. The property wasn’t dirty however it was just a bit run down and felt dingy. (Stains on bedding, hallways and common areas very warm.) The website said pool was still closed for renovations, but it was open and looked pretty nice.

Meh

Liked: Good variety of breakfast options. Room big enough to fit my family
Disliked: Wrong room at first (no sofa bed as claimed). Drain in tub didn't work well (stood in pooling water as I showered). Breakfast was mediocre & out of items

Disappointing

Disliked: I booked a double bed double room. My daughter booked the same room from a different booking agent and her room was $100 less than mine. My original booking said $159 and the total came out to be over $200

Disappointed of the overall stay

Disliked: The room was not cleaned as expected, there was hair on the bed sheets.There was also hair in the bathroom and counter was dusty. The facility didn't look well maintained at all, the elevators were dirty at all time. The breakfast was not good at all, there should be more variety of breakfast food.