Name: Hyatt Place Cincinnati Arp Florence
Address: 300 Meijer Drive, Florence, KY
Telephone: (888) 420-1641
Rating: 4

Hyatt Place Cincinnati Arp Florence Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Exceptional

Superb

Very good

Nice overall.

Liked: Clean, good stay for the price.
Disliked: Near airport -loud. And had to pay extra for parking.

Unfortunately not what you spect...

Liked: The location is good
Disliked: You have to pay for parking, the room have a smell of humidity, looks like it was a leak on the roof at onetime, the people at front desk not friendly at all, looks like they don’t care about you if you not a pilot or airline employee

Exceptional

Very dissappointed with the stay...

Liked: Breakfast wasnt bad but two out of three days had to ask them to refill something. Not well attended. One of the ladies was not very nice.
Disliked: Handicap accessible room requested with shower chair. Had to get cleaning workers to get us the chair after asking 2 times at front desk. Also was put on 4th floor with a wheelchair handicap individual. Fire alarms went off and no way to leave because elevators didnt work. Stuck in room an additional 2 hours waiting for the repairs to be made.We also had to pay $8 per night to park our car in their parking lot!!!

Exceptional

Very good

Pretty good minus the breakfast

Liked: The staff was amazing They accommodated our entire college baseball team and coaches and family are far as check in and rooms
Disliked: They were supposed to have breakfast for the boys in the morning and they didn't, they had to go to the field without eating