Hyatt Place Cincinnati Arp Florence Guest Reviews
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Write a review
Bradley Mon, 21 July 2025
Exceptional
Carsie Wed, 16 July 2025
Superb
Michael Tue, 8 July 2025
Not worth a quick overnight...
Liked: Staff was pleasant.
Disliked: Sofa bed EXTREMELY uncomfortable. Sofa cushions smelled very strong of cleaning chemicals. No silverware available for breakfast. They were out of everything- food AND drink by 9 and only one person restocking. Finally front clerk helped out… a little too late. Very disappointing. Parking is an extra $8
Yochum Tue, 8 July 2025
It was ok.
Liked: Clean and nice
Disliked: I was on the main floor . It was noisy . No real window to see outside .
Julia Sun, 6 July 2025
Disappointing
Liked: It was available and they had warm water
Disliked: This place is a dump. The towels were so old they were fraying. It shows that the owners don't care. Beat fixtures, couches were blackened from dirtiness. The doors are covered in grossness. Why would they not wipe them off? The drain in the shower wouldn't stay open.
Anonymous Sun, 6 July 2025
Exceptional
Erin Thu, 3 July 2025
The stay could have been...
Liked: Location and rooms were decent
Disliked: I wasn’t notified that the pool was closed upon booking or at time of check in. Desk clerk was not friendly and acted like she was clueless. The Manager came out to address the pool issue and gave us a room discount….except I never got the refund for the discount. In fact, we paid more than she even stated we were charged. We changed hotels to have an indoor pool due to weather and went and bought all new swim wear for the family. Very disappointing and still unresolved. And don’t go to the bar. Desk clerk works the bar and the beer was expensive and flat.
Nichole Sun, 29 June 2025
Bad
Liked: Clean
Disliked: Parking lot completely shut down, hotel pool isnt available with no warning or message from the Hotel. I asked for a refund upon check-in and still haven't received it.
Kerry Sun, 22 June 2025
Very good
Liked: Room was spacious. However, bathroom very small. Good breakfast. Friendly staff.
Disliked: Pool was not working properly 7 not available for our grandkids.
Nick Thu, 19 June 2025
Exceptional