Hyatt Place Cincinnati Arp Florence

Very good

Liked: Room was spacious. However, bathroom very small. Good breakfast. Friendly staff.
Disliked: Pool was not working properly 7 not available for our grandkids.

Exceptional

Exceptional

Superb

Very good

Nice overall.

Liked: Clean, good stay for the price.
Disliked: Near airport -loud. And had to pay extra for parking.

Unfortunately not what you spect...

Liked: The location is good
Disliked: You have to pay for parking, the room have a smell of humidity, looks like it was a leak on the roof at onetime, the people at front desk not friendly at all, looks like they don’t care about you if you not a pilot or airline employee

Exceptional

Very dissappointed with the stay...

Liked: Breakfast wasnt bad but two out of three days had to ask them to refill something. Not well attended. One of the ladies was not very nice.
Disliked: Handicap accessible room requested with shower chair. Had to get cleaning workers to get us the chair after asking 2 times at front desk. Also was put on 4th floor with a wheelchair handicap individual. Fire alarms went off and no way to leave because elevators didnt work. Stuck in room an additional 2 hours waiting for the repairs to be made.We also had to pay $8 per night to park our car in their parking lot!!!