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Hyatt Place Chicago/Downtown - The Loop

eee - (888) 608-6346
Hyatt Place Chicago/Downtown - The Loop, 28 North Franklin Street, Chicago, IL -(888) 608-6346
Area: Chicago Loop - Millennium Park
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2319 Ratings)
0.5 miles Union Station Chicago
v7 mins driving
t10 mins walking
UBER from $6-7
BOOK ONLINE OR CALL - (888) 608-6346
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The Spotlight on Hyatt Place Chicago/Downtown - The Loop

Modern Comfort Steps from Chicago's Music Scene

Modern, urban, and perfectly located, Hyatt Place Chicago/Downtown - The Loop puts you right in the heart of the action. Just a short walk from major concert venues and iconic city landmarks like Millennium Park and the Willis Tower, this stylish downtown hotel offers a convenient base for music lovers. Expect spacious rooms with thoughtful amenities like mini-fridges, flat-screen TVs, and free WiFi—plus a 24/7 front desk and an on-site restaurant to keep you fueled for the night ahead.

Why Concert-goers love it

This hotel is a favorite among concert-goers for its central location—less than a mile from Millennium Park and minutes from several major music venues. After the encore, head back on foot or grab a late-night ride from the Loop’s abundant transport options. Rooms are well-insulated for a quiet night’s sleep, and 12:00 pm check-out gives you time to recover from the night before without rushing.

Who this Hotel is great for

  • Groups of friends looking for a sleek, central crash pad
  • Solo travelers catching a dream show in the city
  • Couples enjoying a full weekend of music and sightseeing
  • Fans who want a calm space after a high-energy night
  • Budget-conscious music fans who want value without compromising location

Food and Drink Options

  • 24/7 dining options available via The Placery, the hotel’s in-house restaurant
  • Grab-and-go snacks and drinks at The Market, open around the clock
  • Plenty of nearby eateries within walking distance for pre-show bites or post-gig cravings
  • Breakfast available late—perfect after a late night out

Nightlife Options

  • No on-site live music, but you’re surrounded by Chicago’s best bars and lounges
  • Chill with a cocktail at The Placery bar before heading out
  • Walkable to downtown hot spots for craft beer, jazz, and more

What People Say

Guests love the clean, spacious rooms and friendly staff. Many mention how easy it is to get to local venues and how peaceful the rooms are despite the central location. The modern decor and solid value for money also earn consistent praise.

Areas for Improvement

Some guests note that the elevators can be slow during peak times, so allow a few extra minutes when heading out. A few also wished for more in-room coffee options, but there's plenty nearby to grab a cup.

The Bottom Line

With walkable access to Chicago’s top concert venues, late-night flexibility, and a quiet place to crash, Hyatt Place Chicago/Downtown - The Loop hits all the right notes for music lovers.
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Daily Newspaper
` Free Wi-Fi
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Linens
` Mirror
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Adapter
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Xerox/fax in business center
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Hyatt Place Chicago/Downtown - The Loop Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Deborah, Indianapolis, visiting Nederlander Theatre Chicago

This hotel exceeded my expectations. Easy to access from the interstate; lovely staff; great rooms; a clean, warm pool, and a nice area on the first floor for snacks/drinks. I will stay here again!

Liked: The service there was impeccable. Friendly, helpful staff. Amenities were clean and as promised.
Disliked: Nothing. I will definitely stay here again!

3

Pleasant - 3.0 out of 5

Tracy Tue, 22 July 2025

It was ok. I wish...

Liked: Quick easy to get around on foot from Chicago land marks
Disliked: Had to ask the front desk 3 times to clean our room and get new towels etc. fryer wasn't working so couldn't order food. The pool was having swimming lessons the night we arrived. Kinda distracting.

5

Exceptional - 5.0 out of 5

Kendra Tue, 22 July 2025

Enjoy my stay very convenient...

Liked: Very clean
Disliked: N/a

5

Exceptional - 5.0 out of 5

Froswa' Tue, 22 July 2025

Staff went out of their...

Liked: Excellent location!!!

5

Exceptional - 5.0 out of 5

Anonymous Mon, 21 July 2025

As much as one night...

Disliked: No free breakfast or free parking

5

Exceptional - 5.0 out of 5

Eduardo Mon, 21 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Olivia Mon, 21 July 2025

Exceptional

3.5

Good - 3.5 out of 5

Amy Sun, 20 July 2025

Good

Liked: Clean
Disliked: Website indicated parking .. there is only partnership parking. Had I packed a lot or travelled solo , I would of been furious

0.5

Poor - 0.5 out of 5

Essilfie Sat, 19 July 2025

Horrible,I will not recommend to...

Liked: Nothing
Disliked: room wasn’t cleaned the next day,I had to ACTUALLY SAY SOMETHING TO THEM, the pipe went off whilst my wife was taking a shower with soap on her,floor wasn’t cleaned,no water in water closet..horrible

4.5

Wonderful - 4.5 out of 5

Anonymous Fri, 18 July 2025

Happy & comfotable stay

Liked: The location was great, in the heart of Chicago but not on the noisy and buzz Magnificent Miles. The facility was actually quiet. My room was on the corner facing two streets. Its two walls were glass windows. The elevator had its security; guests were required to use their room key cards to access the elevator panel. The room was clean and spacious, even the shower space, too. The supplies in the room were adequate; though I prefer to use my own toiletry, just my habit to keep my sensitive skin content. Coffee & tea in the room were good.
Disliked: Alas, I wish there were no tier difference in the breakfast service. When checking in, front desk ladies said "don't forget to come for breakfast". When going to the breakfast room, there was a lady sitting there writing your name to charge your room. However, most of the guests simply strided into the room, I assumed they were offered free breakfast because of their Hyatt gold cards, or.... During the time in the breakfast room, I saw only one more group (of three) signed up for breakfast. How about giving gold card guests breakfast tickets? So no freeloaders? Just my two cents.

5

Exceptional - 5.0 out of 5

Anonymous Fri, 18 July 2025

Exceptional

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Hyatt Place Chicago/Downtown - The Loop 28 North Franklin Street, Chicago, IL
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