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AustraliaHyatt Place Chicago/Downtown - The Loop Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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| 0.7 miles from CHICAGO centre |
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Deborah, Indianapolis, visiting Nederlander Theatre Chicago Mon, 22 October 2018
This hotel exceeded my expectations. Easy to access from the interstate; lovely staff; great rooms; a clean, warm pool, and a nice area on the first floor for snacks/drinks. I will stay here again!
Liked: The service there was impeccable. Friendly, helpful staff. Amenities were clean and as promised.
Disliked: Nothing. I will definitely stay here again!
Fanni Sun, 28 May 2023
Nice hotel, with good location
Liked: Very good location, close to union station, everything is easy to reach. Nice pool and gym. Staff is very nice and helpful.
Disliked: Our window overlooked a narrow, dark alley, the hotel bar was overpriced, a small prosecco cost $25. During the week breakfast is only until 9am, which is very early if you are on holiday and want to sleep late.
Ann-marie Sat, 27 May 2023
very comfortable and easy
Liked: location, lovely big room, very clean. excellent facilities swimming and gym
Disliked: room was facing another very tall building it was very dark all day long
Josh Sat, 27 May 2023
hotel and staff was great....
Liked: location, staff
Disliked: nothing
Michael Sat, 27 May 2023
Exceptional
Brandy Sat, 27 May 2023
Exceptional
Melissa Fri, 26 May 2023
nice location and good price
Liked: clean and friendly, lots of breakfast options
Disliked: I’m a pillow hog and would have liked more pillows
Osorio-rodriguez Fri, 26 May 2023
We would stay at the...
Liked: the breakfast, the location and the cleanliness.
Disliked: the view from our room and the light in the room was making the room feel too dark.
Karen Fri, 26 May 2023
Exceptional
Jake Fri, 26 May 2023
Good
Kathleen Thu, 25 May 2023
Unforgivable
Liked: NOTHING.
Disliked: We arrived after a long day of driving to find that they had canceled our reservation because they couldn't run the credit card for some reason. We had to scramble to find a hotel room late at night. Our stay was for several days. I will NEVER EVER stay in a Hyatt again nor will I EVER use Booking.com. THE END. And I will spread the word, you can be sure of that. Someone should have tried to call or text. Rendering us homeless at the end of a long day of traveling was unforgivable. Oh, and we rec'd an email from Hyatt that day welcoming us to Chicago! And we called ahead to tell the staff at the Hyatt that we would be arriving later than expected and they confirmed our reservation then...just a couple of hours before.
