Hyatt Place Chicago - Lombard/Oak Brook

It was a very nice...

Liked: The room was clean and comfortable. The breakfast was delicious. The staff was helpful.
Disliked: There were no laundry facilities.

Pleasant

We enjoyed our stay the...

Liked: Comfortable place that met our needs.
Disliked: No serious issues!!

Good

The worst hotel I have...

Liked: The rooms was really dirty, the bedsheet was not clean and smelled like sweat and dirty feet. When we addressed the issue with the stuff at the front desk, they told me that the cleaning is not included for my 6 days stay, which is really weird three star hotel, and more over it needs to be pre booked, for a $1000 per 6 days stay, It was really unpleasant stay nothing more can be said. I believe the stuff that was in charge of cleaning/changing the bedsheet has put the dirty one instead of clean one. I smelled the dirty feet impregnated smell from a previous tenant on the bed from unchanged bed sheets. Why I was treated like this and stuff didn’t give the heck about?.. Breakfast: it seems like the hotel is really proud of its breakfast: it was really annoying when stuff started interrupting my breakfast by asking if I’m enjoying it when I haven’t even done the first bite. Also the breakfast was really bad, the only healthy option in the menu for the breakfast was boiled eggs and limited fruits like bananas and apples. Nothing else was really worth of mentioning. Again there start hotel served breakfast on disposable one time used dishes, yuck. The overall rooms musk was coming from smelly carpet, that was so old and dirty. The room lacked the proper air-conditioning. It was set to 60F and it barely cooled the room to 76 F. It was suffocating with all the aroma and smell of badly used room.
Disliked: The hotel needs renovation, smells cleaning chemicals and unpleasant the moment you enter the hotel, everything inside the room looks beaten up and in a bad conditions.

Decent

Liked: Breakfast was great
Disliked: Hot water on 3 floor

Pollite staff, affodable, decent fitness...

Liked: Close to lots of restaurants, good snack options, friendly staff, good amount of equipment in fitness center.
Disliked: Room 127-Unclean, room was pretty sticky and dirty, stains all over floor, couch, ottoman. My window was cracked open, wouldn’t close completely and didn’t lock. Domestics in the parking lot late into the early morning. Could only sleep off and on between midnight and 4 am.

Very good

Superb