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Hyatt Place Charlotte Downtown eee
Hyatt Place Charlotte Downtown, 222 South Caldwell Street, Charlotte, NC | Area: Charlotte Center City - TWC Arena
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (800 Ratings)
0.5 miles from Charlotte centre
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Hotel Description
Guests get comfortable with free Wi-Fi in well-equipped rooms and on-site dining at the non-smoking Hyatt Place Charlotte Downtown. The Hyatt Place occupies seven floors of a 20-story building and is entirely non-smoking. Its 172 rooms feature sleek decor 42-inch flat-panel TVs free Wi-Fi and coffeemakers. Guests fill up at the complimentary breakfast buffet and get work done in the business center. When leisure time hits head for the fitness room and seasonal outdoor rooftop pool. As for refreshment the sky bar offers drinks with a view and there's a restaurant and cafe on the premises. The Hyatt Place is a half-mile off I-277 in downtown Charlotte. It's within a 10-minute walk of several restaurants and many notable city sights such as Discovery Place the Levine Museum of the New South and the Mint Museum Uptown. Sports fans walk two blocks to see Bobcats games at the Spectrum Arena or drive a mile to see the Panthers play at Bank of America Stadium. Hendrick Motorsports Complex is 20 minutes away. The bus and train stations are two blocks from the hotel and Charlotte-Douglas International Airport is seven-and-a-half miles away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Laundry
` Newspapers
` Valet Parking
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Fax/photocopying
` On-site parking
` fitness center
` interconnecting room(s) available
` alarm clock
` Accessible facilities
` Accessible room
` Baggage Storage
` Catering services
` Cocktail lounge
` Complimentary breakfast
` Complimentary buffet breakfast
` Complimentary in-room coffee or tea
` Early check-in
` Efolio available to company
` Free local calls
` Free toll free calls
` Front desk
` Handicap rooms
` Individual Efolio available
` Interior corridors
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Outdoor pool
` Parking fee managed by hotel
` Pool
` Private bath or shower
` Remote control television
` Safe
` Security
` TV
` Wakeup service
` Transportation services
` Free Internet

Hyatt Place Charlotte Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Michael, Hope Mills Mon, 12 February 2018

Check-in starts at 3pm; recommend calling ahead to see if you have a cleaned room. I stood in line waiting to check-in at the desk for 2 hours with other guests and still didn't get a cleaned room prior to our concert event.

Liked: Location to the Spectrum Center Event.
Disliked: Stood in line for 2 hours waiting to get checked in along with about 20 other guests starting at 5pm-7:15pm and couldn't get a cleaned room. We had to use the public bathrooms to get ready for the 7:30pm Kid Rock Concert. It's been three days and I'm still waiting for the General Manager Adam to comp my room. I did receive a room key so I could get into my room after the concert. We got 4 hours of sleep for $243.00 at a 4 Star Hotel. The hotel was not prepared for the number of guests who had reservations. Hoping to see my credit card credited as the hotel promised.

5

Exceptional - 5.0 out of 5

Jessica, Fairfield, visiting Spectrum Center Charlotte Wed, 15 March 2017

Room was very spacious, clean and comfortable. The staff was very willing to answer any questions and was very courteous.

Liked: Room was comfortable. Staff was helpful and very courteous.
Disliked: No shuttle service.

5

Exceptional - 5.0 out of 5

Scott, Savannah GA, visiting The Fillmore Charlotte Sat, 29 March 2014

They asked about what brought us there and after we said we were attending a concert they immediately got a car scheduled for us so we didn't have to drive and worry about parking. Will most definitely stay here anytime I'm in Charlotte NC.

Liked: Everyone was awesome and very professional.

4.8

Exceptional - 4.8 out of 5

Michelle Sun, 17 March 2019

Exceptional

Liked: Friendliness of the staff. Seriously. Every single person was helpful, warm, and kind. Location is incredible. Breakfast was really good also.
Disliked: They take your car before you can even check in. Had to call for info (location of ice, wifi pw, breakfast hours) that wasn't given at check in. No vending machines. No bathtubs. None of these were a huge deal.

3.8

Good - 3.75 out of 5

Jennifer Fri, 15 March 2019

The stay was fine but...

Liked: The location was great since we were attending a concert at the Spectrum Center. The employee who checked us let out was extremely friendly. The room was very nice and clean.
Disliked: The location for parking is not clear. We drove around in circles for about 20 minutes until we called the hotel and spoke with someone who acted as if we were bothering them asking about where to park. They were very short with us and gave us the bare minimum information. We still couldn?t locate the parking based on their little help and had to call back and finally get the address. So, we found the parking because of our GPS, not because of any help of the person we spoke to on the phone.

4.4

Excellent - 4.4 out of 5

Christine Thu, 14 March 2019

Fabulous

Liked: The room was very comfortable for 5 guests ands the hotel location was excellent
Disliked: The room was clean but behind the desks it was very dirty.

5

Exceptional - 5.0 out of 5

Lamonica Mon, 11 March 2019

Exceptional

5

Exceptional - 5.0 out of 5

Ajai Mon, 11 March 2019

Exceptional

2.7

Fair - 2.7 out of 5

Brandi Sun, 10 March 2019

Passable

Liked: Proximity to spectrum center was excellent. Fahrenheit restaurant is always fun even in bad weather.
Disliked: Room heating did not work. Called to have maintenance come up and NO SHOW! Front desk clerk came up after I went downstairs to complain and did what I had already done, but at least he tried.....pushed it to auto and set point to 85 from 80. Gave up and woke up to temp of 69. Never staying here again, too many other choices in town.

4.8

Exceptional - 4.8 out of 5

Joseph Fri, 8 March 2019

Exceptional

Liked: Location and amenities

5

Exceptional - 5.0 out of 5

Dora Fri, 8 March 2019

Exceptional

Liked: It was a full spread breakfast. Very delicious and convenient for us. We had a perfect view of the city on the 10th Floor. We felt very comfortable.
Disliked: The only thing we didn't like was that the pool was being drained and we were unable to use it.

4.8

Exceptional - 4.8 out of 5

Tamia Sun, 3 March 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Kennth Thu, 28 February 2019

Superb

Liked: Location.
Disliked: 25.00 day parking fee for guests.AND not been told that I didn't get free breakfast when I checked in.Because I use booked.That should been told when I checked in.

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Hyatt Place Charlotte Downtown 222 South Caldwell Street, Charlotte, NC