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Hyatt Place Charlotte Downtown eee
Hyatt Place Charlotte Downtown, 222 South Caldwell Street, Charlotte, NC | Area: Charlotte Center City - TWC Arena
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4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (575 Ratings)
0.5 miles from Charlotte centre
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Hotel Description
Guests get comfortable with free Wi-Fi in well-equipped rooms and on-site dining at the non-smoking Hyatt Place Charlotte Downtown. The Hyatt Place occupies seven floors of a 20-story building and is entirely non-smoking. Its 172 rooms feature sleek decor 42-inch flat-panel TVs free Wi-Fi and coffeemakers. Guests fill up at the complimentary breakfast buffet and get work done in the business center. When leisure time hits head for the fitness room and seasonal outdoor rooftop pool. As for refreshment the sky bar offers drinks with a view and there's a restaurant and cafe on the premises. The Hyatt Place is a half-mile off I-277 in downtown Charlotte. It's within a 10-minute walk of several restaurants and many notable city sights such as Discovery Place the Levine Museum of the New South and the Mint Museum Uptown. Sports fans walk two blocks to see Bobcats games at the Spectrum Arena or drive a mile to see the Panthers play at Bank of America Stadium. Hendrick Motorsports Complex is 20 minutes away. The bus and train stations are two blocks from the hotel and Charlotte-Douglas International Airport is seven-and-a-half miles away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Electric vehicle charging station
` Breakfast options

Hyatt Place Charlotte Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.35 out of 5)

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2

Disappointing - 2 out of 5

Michael, Hope Mills Mon, 12 February 2018

Check-in starts at 3pm; recommend calling ahead to see if you have a cleaned room. I stood in line waiting to check-in at the desk for 2 hours with other guests and still didn't get a cleaned room prior to our concert event.

Liked: Location to the Spectrum Center Event.
Disliked: Stood in line for 2 hours waiting to get checked in along with about 20 other guests starting at 5pm-7:15pm and couldn't get a cleaned room. We had to use the public bathrooms to get ready for the 7:30pm Kid Rock Concert. It's been three days and I'm still waiting for the General Manager Adam to comp my room. I did receive a room key so I could get into my room after the concert. We got 4 hours of sleep for $243.00 at a 4 Star Hotel. The hotel was not prepared for the number of guests who had reservations. Hoping to see my credit card credited as the hotel promised.

5

Exceptional - 5 out of 5

Jessica, Fairfield, visiting Spectrum Center Charlotte Wed, 15 March 2017

Room was very spacious, clean and comfortable. The staff was very willing to answer any questions and was very courteous.

Liked: Room was comfortable. Staff was helpful and very courteous.
Disliked: No shuttle service.

5

Exceptional - 5 out of 5

Scott, Savannah GA, visiting The Fillmore Charlotte Sat, 29 March 2014

They asked about what brought us there and after we said we were attending a concert they immediately got a car scheduled for us so we didn't have to drive and worry about parking. Will most definitely stay here anytime I'm in Charlotte NC.

Liked: Everyone was awesome and very professional.

4

Very Good - 4 out of 5

Mike Fri, 3 July 2020

Very good

1.5

Poor - 1.5 out of 5

Desirae Fri, 3 July 2020

NEVER STAY HERE AGAIN

Liked: The front desk guys were nice and understanding but that?s literally it ..
Disliked: There was hair in my bathtub more than several. The bathroom sink looked like it did not get wiped down as there was still toothpaste in and around it. The floor was also not vacuumed and when asked housekeeper to borrow sanitizer she gave me and order neutralizer. At least teach them the differences between chemicals. Also room smelt like mold. Also because I am a 23 year old who was traveling with my fiancée and two year old I felt like I wasn?t taken seriously and was highly discriminated against based off my appearance. Will be talking with corporate. Unacceptable.

5

Exceptional - 5 out of 5

Hailey Fri, 3 July 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Ivan Fri, 3 July 2020

Superb

3

Pleasant - 3 out of 5

Thomas Thu, 2 July 2020

Pleasant

Disliked: Breakfast fell short big time (possibly because COVID). The hotel experience with felt subpar but was propped up by a good location and view.

4

Very Good - 4 out of 5

Allen Wed, 1 July 2020

Great Stay Wish Parking Was...

Liked: The staff are polite and helpful, the location is prime with everything close by, the rooms were spacious. I'll definitely come back.
Disliked: Wish the parking could've been included

2.5

Fair - 2.5 out of 5

Nnorris Mon, 29 June 2020

Valet issues

Liked: Location was good.
Disliked: Had parking issues every night. The room smelled like smoke. Was suppose to get credit for the issues we had and now the valet is denying it.

4

Very Good - 4 out of 5

Antoine Mon, 29 June 2020

Very good

5

Exceptional - 5 out of 5

Kimberly Mon, 29 June 2020

Excellent Stay!!!

Liked: The valet staff were very friendly and prompted. The check in staff was friendly as well but very busy because they were doing multiple jobs. The rooms were clean and the bed was very comfortable.
Disliked: No microwave in the rooms

4.5

Wonderful - 4.5 out of 5

Joshua Mon, 29 June 2020

Superb

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Hyatt Place Charlotte Downtown 222 South Caldwell Street, Charlotte, NC