Hyatt Place Charleston/Historic District

Do not stay in room 631 on the 6th floor - the fumes out of the shower smell like sulfur.

Disliked: Room 631 - smelled badly of sulfur coming from the bathroom.

Be sure to request a room on the side where there is no construction. Other than that it was a great location and a very nice place. Once construction around there is done I would love to come back.

Liked: Staff was friendly and place was clean.
Disliked: Was awakened at 7:30am by heavy construction - literally pounding steel.

An average hotel

Liked: Breakfast selections were good. Quality good
Disliked: The room seemed a little tired to me. It was nothing special and not worth the money.

Poor

Very good

Liked: Location, cleanliness, breakfast buffet, staff
Disliked: Cost and my room looked out at a low wall (no view)

Good

Bad

Liked: Nothing
Disliked: On arrival to the hotel, we were told that the hotel is not aware of our reservation. This was despite the fact that the hotel did confirm our resrvation on several occasions and even sent welcoming email with all the datails of the booking on the day of arrival. The reception staff was absolutelly indeferent to the issue and even suggested that it is our fault that we did not confirm the reservation directly with the hotel over the phone. It was a memorial day eve and all the hotels in Charleston were fully booked, so we ended up travelling with 1 year old baby in the middle of thi night an hour off the city to the closest available accomodation. I would strongly suggest that Booking.com does review the arrangements with Hyatt Place in Charleston as the shady practices of this hotel do jeopardize the good name of Booking .com

Superb

After reading some of the...

Liked: Clean nice rooms comfy bed

Superb

Good location and excellent breakfast

Liked: The breakfast was really good with plenty of choice. Reception staff were friendly and helpful
Disliked: Our was at the far end of the corridor backing onto a Uhaul garage. Very early in the morning we were woken by the vans reversing. The cleaning staff often omitted leaving coffee and on one occasion left no cups. On our last morning there was no hot water so we were unable to have a shower. It was rectified but too late for us.