Hyatt Place Bowling Green

Bait and switch. No one...

Liked: The whole hotel was closing the day day we checked out. Supplies were limited. 1 key card, no hand soap for bathroom, they put hand soap in a small plastic cup you would put ketchup in from a fast food place. Said ran out of hand soap and hotel was closing its doors next day. Pool was closed(website said it would be open by May 23rd. We were there end of June. Cable was no longer available for tv.
Disliked: They did not inform us hotel was closing the next day and were short on supplies ie no hand soap in bathroom, cable tv not available, pool closed indefinitely

Very disappointed

Liked: The guy who checked us in was very friendly and the bed was comfortable
Disliked: The TV was on the blitz. When we called the front desk they said rhere was a problem with the provider. It was weird that they had a typed sign at the front desk about the TV. My husband has trouble relaxing before bed without the TV. The worst thing was one of the blackout shades was broken and couldn’t be closed so our room was lit up all night and the morning sunlight really made it too light to sleep.

Exceptional

Liked: Great location. Located next to Western Kentucky University. Close to many restaurants, not walkable, but a 4 minute drive to Rafferty’s great prime rib sandwich, large menu.
Disliked: N/A

Exceptional

Exceptional

Good

Exceptional

Liked: Very nice . Staff was very nice

Exceptional

Liked: Front desk staff was wonderful, room was clean and spacious. Good location.

Very good