Hyatt Place Birmingham/Hoover

I'd stay again in a heartbeat!

Liked: From the second we checked in, the staff was friendly and helpful and even greeted me by name because they remembered my call from days earlier! The room was clean and spacious - really lovely. And the only real downside was that we couldn't stay longer!
Disliked: Only wish there had been benches and ashtrays outside the exits for smokers! Even I think it's important to keep the rooms smoke-free.

Superb

Very good

Liked: The staff
Disliked: The toilet

Exceptional

Worst hotel stay I have...

Liked: Very poor breakfast! Went about 8am and they had NOTHING out!
Disliked: The hotel was the hottest hotel I have ever been to. The halls/elevator was miserable!

It was fine

Liked: Location was great. Staff very friendly.
Disliked: Breakfast was not good. Little variety

Passable

Liked: front deck personnel were nice
Disliked: the coffee cups had no tops. The hotel needs a refresh.

Good

It was okay.

Liked: We were there for a tournament, and we're just 5 minutes up the road. Also, multiple businesses around, so it was convenient. Beds were pretty comfortable too, so that was nice.
Disliked: The rooms were not the best. Lamps by the bed didn't work. Lamp when you walk in was cracked and broke. Were the fridge sits was tore up. Mold in the bathroom, and air conditioner was very loud and rattled. When we left for a day and came back that night, it seemed like just garbage was taken out, and given a new bar of soap. Beds were not made up (I obviously don't expect new sheets for one night, but have never stayed anywhere where the beds were not made up at the very least.) We didn't have any new towels left either, but I guess they atleast took the dirty ones out

Exceptional