We were surprised to walk into a spacious, attractive room. The staff, especially at check in were incredibly nice and helpful. The town is nice with lots of shops and restaurants.

Liked: Clean room; super nice staff.

We had a nice experience there. The breakfast is good and there is small bar and sundries spot at the front desk. The staff was extremely pleasant. The hotel seemed very clean. Had to walk to downtown but that was very close. We would return.

Liked: Clean and friendly staff. Rooms are a nice size.
Disliked: Parking is across the street at the parking garage but hotel pays for it so that is nice.

I was VERY pleased with our room and the staff you employ. I can't think of anything to complain about! Apparently I have stayed in other hotels with lower standards, because I was blown away at how nice the accommodation was at your hotel! If ever I have a need to stay in the Bethlehem area again, I am definitely coming to your location!

A hotel with unprofessional and...

Liked: I liked the rooms, except when the staff moved me and my tenant who I took there to show a property to the second floor from the third floor. First, they told me that they would have a room on the third floor with two queen beds for the second night, but all that changed. The hotel was definitely not full. They should have kept their promise and given us the room I paid for on the same floor. I have never been treated this poorly In any hotel.
Disliked: I didn't like the way I got treated like a second class citizen after having to switch from the king bed room with a sofa bed to a room with two queen beds on the second floor. I was promised a switch on the same floor and that I could get into it right after 12 noon. Mind you, this is what the staff person offered. That became after 2 pm. Also, we were promised first that we could keep our bags in the third floor king room, but after we took our bags up there, they told us to bring them back down.I found the staff unprofessional and unwelcoming.

Good stay - we all...

Liked: very helpful front desk. rooms were clean and spacious.
Disliked: fitness equipment old and very noisy.

Exceptional

Exceptional

Good

Passable

Very good

Superb

the stay was adequate facilities...

Liked: location
Disliked: room roof leak