Name: Hyatt Place Baltimore-Owings Mills
Address: 4730 Painters Mill Rd, Owings Mills, MD
Telephone: (888) 323-5826

Would stay again

Liked: The staff welcomed us from the time we entered up until we checked out
Disliked: My husband and I are seniors bed and toilet were to low

It was okay for 1...

Liked: the room it was nice and a decent size.
Disliked: I didn't like it when I booked my room. I picked pay at the hotel, but I noticed the hotel was trying to process my card early in the morning before I arrived. When I arrived, the staff said my reservation was canceled, and I was confused as to why? Thankfully, I had proof of my modified room reservation. When I went to use the card on file, I didn't know we couldn't use cash or a cash app card?it wasn't on the booking. Com app. When that was the card I had on file, they kept trying to charge. I just had it locked for situations like this. No problem, I will use my credit card. So we wanted to use an iron aince they had everything in the room showing they have an iron for you to use. But on there phone there were no numbers or any wording for the phone, so just guessed for the front desk, We asked for an iron twice once was a call another in person when it finally came. I guess one of the outlets we used was faulty because it didn't work for us, and we were on a time frame. we took it back downstairs, and the front desk said ma'amit does work. Maybe the outlet was bad they asked if we wanted to come back and get it to use it? To try a different outlet, we said sure, but by the time we came in, it was a new day and no longer needed it, obviously. But it was an inconvenience for the time we did need one. I mean, we bought a room that has an ironing board in our room, a place to store an iron but no iron to use? There were no numbers or any wording for the phone, so if we wanted the front desk, we had to guess. It was interesting