Hyatt Place Baltimore Inner Harbor Guest Reviews
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Yasmin Tue, 24 June 2025
It was ok.would not stay...
Liked: Good location. room was spacious
Disliked: 1. There was no hot water for 1 day although the hotel gave discount. It was still inconvenient. 2. House keeping had to be requested every day before 9am. They didn’t show up despite request and left room door open twice. 3. Receptionist not very pleasant or warm. 4. Didn’t get breakfast one of the days since we were 6 minutes late from closing time at 9. 5. No in-dining options available 6. Request for fresh towels was not taken care of.
Sabird Tue, 24 June 2025
I appreciated my bill being...
Liked: Nice location within easy walking distance of restaurants, shops and the harbor. Staff were all friendly and helpful, bed was comfortable, room was spacious and AC worked well.
Disliked: The door on the cabinet holding the refrigerator was broken, the blanket had a large hole in it, couch upholstery had several stains. The temperature was way too hot (high 70’s) in the fitness center and the entire hotel was without hot water for the duration of my stay.
Oleg Mon, 23 June 2025
Superb
Kyndra Mon, 23 June 2025
Exceptional
Brittney Fri, 20 June 2025
Superb
Liked: Customer service was great! This is my 2nd time staying here.
Disliked: The noise from the construction site outside the window at 630am. (Not the hotel's fault)
Anonymous Fri, 20 June 2025
Very good
Rogers Thu, 19 June 2025
Superb
Fern Mon, 16 June 2025
Exceptional
Liked: The location and the room
Disliked: The elevators smelled of dog pee. Just nasty. The parking fees and other fees being charged at a high rate and I did not use that service. The high cost of parking at the hotel was ridiculous. The food and bar are a joke. Also what us the deal with trying to upchargr to watch TV. Ridiculous with the room rate being so expensive.
Anonymous Sun, 15 June 2025
Superb
Lucia Fri, 13 June 2025
Very good
Liked: Atmosphere in hotel. Friendliness of staff. Convenient to John Hopkins location. The bathroom shampoo and conditioner as well as soap i must say we're excellent high quality products. Valet service expedient service very nice.Excellent continental breakfast offerings.
Disliked: The tv service in room didn't work over an hour on phone with trouble shoot service could not fix had no tv. Had no issue with wifi connection per phone service people. Front desk could not fix moved us to new room. We wound up just watching our phones for tv.. little disappointed. But overall hotel and staff are very accommodating.