Hyatt Place Austin/Arboretum

Exceptional

Liked: Breakfast was great
Disliked: All Good

Exceptional

Very good

Great location and potential, but...

Liked: The room layout and location were great
Disliked: Our room wasn’t cleaned one day, we had occasional super tiny ants (around 1mm), and the front desk staff was often missing or apathetic.

Very good

Pleasant

Liked: I love how the staff help us specially the lady who go help us to enter the pool side she is so awesome in every way…
Disliked: Need maintenance on facilities better.. like the pool area the gate is not opening and needs somebody to open it from the pool side area

Spacious Room and Comfy bed

Liked: Room is spacious. Like it had refrigerator. big open seating area with big screen TV. Breakfast had more choices than expected
Disliked: Observed 2 staff at desk rolling their eyes when another guest asked a question. At a later point asked another front desk person a question and less than helpful. Bathroom area is terrible. No a/c vent so room is hot. After showering moisture running down door. Standing in tub is precarious as curvature in bottom of tub does not give a flat surface.

Exceptional

Exceptional