Hyatt Place Atlanta/Alpharetta/Windward Parkway Guest Reviews
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Andy, Hendersonville, visiting Ameris Bank Amphitheatre
The Hyatt Place Atlanta is a first class place to stay. Very courteous and helpful staff. The rooms are large, comfortable and quiet. I would recomend this to anyone needing a place in Alpharetta. I will definitely stay here in the future.
Liked: Service and Staff.
Disliked: Nothing.
Karlee
Best hotel we have ever stayed in. The rate was very affordable, and the location was perfect for dining and night life. Will definitely be staying at Hyatt Place again.
Liked: Great room; plenty of space; clean environment; friendly and helpful staff.
Disliked: There was no body wash provided in the room, and the hand soap I had to use burned my skin.
Anonymous Fri, 8 August 2025
Bad
Athman Wed, 6 August 2025
Passable
Liked: None
Disliked: Very old and staff non cooperative
Jason Mon, 4 August 2025
Very nice hotel and good...
Liked: Nice big rooms. Great shower
Disliked: Ice machine broken on 3rd floor.
Anonymous Mon, 28 July 2025
Staff was incredible!!!
Liked: Location
Disliked: Facilities desperately need an updatePool was dirty
Anonymous Thu, 24 July 2025
Exceptional
Liked: Good location, clean, friendly staff
Disliked: No complaints
Halle Wed, 23 July 2025
Exceptional
Alex Sun, 20 July 2025
Absolutely terrible experience. Stay away!
Disliked: One of the worst hotel experiences I've ever had. I made a reservation through Booking.com and even added a note that I would be arriving at 11pm, they read and accepted this request. When I got there, tired and expecting a room, the receptionist — who honestly looked and acted like they were working at the sketchiest roadside motel — told me there were no rooms left. They had clearly sold my room to someone else, assuming I wouldn’t show up.Not only did he not apologize, he were rude, dismissive, and completely unprofessional. When I said I had a confirmed reservation, his response was literally “I don’t care.” Then he told me to leave or he’d call the police. Yes, you read that right. A paying guest with a reservation, and they threatened to call the cops because they messed up.Avoid this place at all costs. They have zero respect for guests and no understanding of basic customer service. I’d rather sleep in my car next time than risk dealing with this nightmare again.
Nyikkerriona Mon, 14 July 2025
Exceptional
Russ Sun, 13 July 2025
Always a great place to...
Liked: We have stayed here 3 times over the past few years. Always very good.
Disliked: Only reason I gave it a 9 was the wait for eggs at breakfast was long and everyone was waiting.
Stacey Sun, 13 July 2025
Never again!
Disliked: Staff was rude, water was brown and there was no restaurant on site like stated online