Hyatt Place Atlanta Alpharetta North Point Mall

We stayed for a concert. From the time we entered the lobby to check out there were issues. The room key system was having issues and one of the girls at the front desk got rude with several guests when their keys didn't work. I was provided 3 different sets of keys, none of which worked. The shuttle did not run often enough so we were unable to get the shuttle post concert and we're left scrambling trying to find transportation. Additionally we were starving when we got back to the hotel and were going to order from the advertised 24/7 galley only to be told they didn't have any food. Overall it really was a poor experience, my second bad experience at a Hyatt Place in less than two months. I will be thinking twice the next time about booking with Hyatt.

Liked: The close proximity to the venue.
Disliked: The service was below par; there were severe issues with the key system; the shuttle did not run often enough and there was virtually no food available from their advertised 24/7 galley kitchen.

We were in town for an event at Verizon Wireless Amphitheater. Hyatt Place offered shuttle service which is a major plus in an unfamiliar area! The staff was professional, friendly and made us feel welcome. The king bed room was clean and comfortable. A nice set up offering many amenities. There was a very nice breakfast available, that we did take advantage of, the next morning. Should we attend an event here again we WILL look for accommodation at your establishment first! We thank you!

Liked: Convenience to Verizon Wireless Amphitheater, dining and shopping; shuttle service.
Disliked: Microwave in room would be nice if staying more than a night.

Loved the shuttle bus to Verizon. Everyone was so nice. Great room.

Liked: Great location and very nice staff.

Exceptional

I would stay here continuously....

Liked: I love the property. Clean, comfortable and affordable.
Disliked: Nothing.

Overall, this day was Okay...

Liked: I like the location that was it…
Disliked: The Breakfast was horrible, it was basically the same items for the four days we were there the yogurt & bread was expired, the milk was warm who wants warm milk for your cereal? Not us! And then there was the hard-dried out Sausage patties they put out every morning

Passable

We'll be back!

A very good place to...

Liked: Landscaping was great, layout is good. Clean and comfortable

Very good

Disliked: The air-conditioning made a funny noise!

The bed was so comfortable...

Liked: The breakfast was good ,I wish they had grits on Sunday instead of oatmeal. We liked the turkey pattie sausage on Saturday morning, but we wanted bacon on Sunday. Instant grits would have been better than oatmeal.
Disliked: We love bacon and grits ,and they didn't serve that on Sunday

Great day in the middle...

Liked: Location was close to my doctor visit the price was great with the discount from booking.com. Clean rooms and a great breakfast.
Disliked: The staff was very nice, but it seemed that they were overworked. And very busy.