Hyatt Place Atlanta Alpharetta North Point Mall Guest Reviews
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|4.5 miles from Alpharetta centre|
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Kelly, Savannah, visiting Ameris Bank Amphitheatre Mon, 19 June 2017
We stayed for a concert. From the time we entered the lobby to check out there were issues. The room key system was having issues and one of the girls at the front desk got rude with several guests when their keys didn't work. I was provided 3 different sets of keys, none of which worked. The shuttle did not run often enough so we were unable to get the shuttle post concert and we're left scrambling trying to find transportation. Additionally we were starving when we got back to the hotel and were going to order from the advertised 24/7 galley only to be told they didn't have any food. Overall it really was a poor experience, my second bad experience at a Hyatt Place in less than two months. I will be thinking twice the next time about booking with Hyatt.
Liked: The close proximity to the venue.
Disliked: The service was below par; there were severe issues with the key system; the shuttle did not run often enough and there was virtually no food available from their advertised 24/7 galley kitchen.
Jennifer, Buford, visiting Ameris Bank Amphitheatre Mon, 26 October 2015
We were in town for an event at Verizon Wireless Amphitheater. Hyatt Place offered shuttle service which is a major plus in an unfamiliar area! The staff was professional, friendly and made us feel welcome. The king bed room was clean and comfortable. A nice set up offering many amenities. There was a very nice breakfast available, that we did take advantage of, the next morning. Should we attend an event here again we WILL look for accommodation at your establishment first! We thank you!
Liked: Convenience to Verizon Wireless Amphitheater, dining and shopping; shuttle service.
Disliked: Microwave in room would be nice if staying more than a night.
Mary, Peachtree City Tue, 14 August 2012
Loved the shuttle bus to Verizon. Everyone was so nice. Great room.
Liked: Great location and very nice staff.
Gentry Mon, 9 September 2019
Liked: Staff was very friendly, professional, and helpful.
Disliked: Bathroom was very small. Had to straddle the toilet to get out of the way to open the bathroom door. Shower was huge. But, outside of the shower was tight.
Anton Sun, 8 September 2019
Anonymous Sun, 8 September 2019
Liked: The friendly team, especially Octavius. He was so helpful and made our stay great!
Disliked: That I could stay longer.
Verified Hotel Guest Fri, 6 September 2019
Liked: Proximity to the event.
Disliked: Exposed electrical and plumbing wires. Felt like an --- dollar hotel, not ---.
Ian Wed, 4 September 2019
Very comfy and convenient for...
Nathan Wed, 4 September 2019
Anonymous Sat, 31 August 2019
Tim Thu, 29 August 2019
Anonymous Thu, 29 August 2019
Frank Wed, 28 August 2019
Enjoy HP as always
Liked: Food selection. Laid back, up to date feel. Kind staff.
Disliked: There doesn't seem to be enough detailed attention in room prep by housekeeping. There were a few minor issues when we first arrived. Other than that Hyatt Place is consistent and I enjoy my stays there.