Hyatt Place Altoona/Des Moines

Very good

Excellent hotel. A pure pleasure...

Liked: It was really nice, well run and very clean
Disliked: Nothing

I feel cheated.

Liked: Location and staff
Disliked: Extremely noisy all night, lots of wear and tear in room, poor value for money

Exceptional

Liked: The young person bartending had a very good personality and was very accommodating.

Nice stay

Liked: Clean, location (plenty of shopping, convenience store close)and breakfast.
Disliked: Had to shut off water for water leak, toilet had to be fixed or rest by us 3 times in night. Pool area nice but pool to small and acoustics are really bad. Floors had standing water and slippery.

Superb

We had a good stay...

Liked: Kids enjoyed the breakfast and the pool
Disliked: appeared to be a little understaff. No one came to get trash from our room. We were traveling with 2 children ages 6 & 8 .We only had towels for 3 guest in the room. When requested it was provided but did take a little longer to get than expected.

Wonderful overnight stay, looking forward...

Liked: The room was very nice with plenty of space for the 5 of us. Breakfast was amazing, fresh, presented nicely and was a hit with our picky eaters. Everything was clean and the staff was amazing.
Disliked: In the evening there was a cart available for our luggage, but at 10:30am none were to be had. I’m guessing guests were not being timely with the use/return.

Exceptional