Hyatt Place Albany Downtown

Exceptional

Liked: The hotel is great, very comfortable and clean! The staff is super kind and attentive!

Superb

Passable

Disliked: with two kids it was impossible to sleep, the sofa was not ready and was really not comfortable. also the breakfast was not that good, and parking was not included

Short

Liked: Clean property and great stuff

Disappointing

(Optimistically) avarage

Liked: Nothing actually
Disliked: Sofa bed was horrible. Nobody can sleep there

Not worth more than 6.5...

Liked: Just mediocre place to stay. I dont know how other people rate here 8.5 it worths maximum 6.5. Avarage american style breakfast buffet.
Disliked: We informed the hotel we are 3 however they did not prepared the sofa bed or left blanket etc for 3rd person to sleep. We had to call and request for everything. The toilet paper was used and almost finished. There was no extra toilet paper.. had to call and request and wait too long to clean myself. Also there was no toothpaste, toothbrush, soap. Coffee machine and mini fridge was not working properly. SOFA BED WAS HORRIBLE. Even As a young fit women it was impossible to sleep. And i did not understand why they did not prepared bed for me even though i informed then we are coming 3. I choose here just because booking.com rewievs it was graded 8.5 however objectively it does not worth more than 6.5.

Perfect Overnight Stay

Liked: Got a free upgrade upon arrival to an amazing room, everything was clean, staff was friendly and helpful
Disliked: Did not find an issue with anything

Exceptional