Hyatt Lodge Oak Brook Chicago

Bad

Exceptional

Exceptional

Staff gave my other spa...

Liked: Location was great
Disliked: Hotel was very warm, so was the room.

Hotel not clean . Not...

Liked: Location is nice . Morning shift staff was friendly
Disliked: I was really looking forward to my stay at the Hyatt, but unfortunately, the room’s condition left a lot to be desired.•The bed linens had visible rips and stains, which is unacceptable for any hotel, let alone one at this price point.•The walls and ceiling had scuff marks, water damage, and noticeable stains, giving the room a neglected feel.•Both lampshades were either torn or stained, which added to the impression of poor maintenance.•The upholstery on the furniture and the overall cleanliness of surfaces, including the desk, were not up to standard.•Some areas, like behind furniture, showed signs of dust or grime buildup.I appreciate the friendly staff and convenient location, but the room clearly needs a serious refresh or renovation. Cleanliness and upkeep should never be compromised—especially at a Hyatt

Exceptional

Exceptional

Exceptional

Romantic couples get away at...

Liked: It was very nice and the view lake next to the restaurants
Disliked: The parking away from the entrance, the chilaquiles were soggy and tasted to sweet.