Hyatt House White Plains Guest Reviews
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Write a review
Michael Thu, 21 August 2025
Very good
Bree Mon, 18 August 2025
Disappointing disaster and I was...
Liked: Breakfast food was ok. Room was large.
Disliked: The staff were all miserable. One of the food workers yelled at people for asking for a plate. The pool was green and CLOSED!! We came to swim with our kids. It looked like a beautiful pool in the pictures and it was small, shallow (only 3-4ft) and the lobby staff said no one comes to clean it regularly.It was over-chemically balanced and closed on a hot day. The room was ok but we called and asked for an extra pillow and bedding for our child and no one came.
Cathy Sun, 17 August 2025
Exceptional
Michael Sun, 17 August 2025
Pleasant
Michael Sun, 17 August 2025
Pleasant
Liked: Rooms were clean and nicely renovated, staff was helpful
Disliked: Elevator was broken, water pressure was horrendous, and the pool was closed
Anne Sun, 17 August 2025
Superb
Cynthia Thu, 14 August 2025
Very good
Carol Mon, 11 August 2025
It was a brief stay...
Liked: Great price. Great location. Spacious room.
Harmanjot Sat, 9 August 2025
Exceptional
Diana Sat, 9 August 2025
Very good
Liked: Staff very accommodating. Pool and basketball court clean and great for family entertainment ( children and adults). Loved the huge patio with gas grills. Rooms clean and comfortable beds. Nice kitchen in the suites.
Disliked: The renovated 1 bedroom suites have gotten quite a bit small than the older ones. The breakfast was great on first day of arrival but then was cut back in choices for the remaining 4 days.