Hyatt House Sterling/Dulles Airport North

Superb

Bait-and-switch of our room left...

Disliked: Didn’t receive room I paid for through booking and was told using booking didn’t guarantee a room type. We were given a room that cost less than what we paid for and told it was an upgrade.

It was a nice place...

Liked: Convenient & clean Good value
Disliked: Nothing really

Exceptional

Bad experience

Liked: I didn’t like anything about the property + the reservation Member who work in a property are not respectable.
Disliked: No response to my messages

Good

Very good

Pleasant

Liked: Staff was great. Breakfast was great. The public ares were very dirty. The furniture in the room was very warn. The room was clean.

Exceptional

Liked: room, excellent setup.
Disliked: nothing