Hyatt House Seattle Downtown Guest Reviews
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|1.2 miles from Seattle centre|
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Island Thu, 4 March 2021
Very comfortable minus the front...
Liked: Everything. The property sits right next to space needle which was a plus. Ferris wheel, the pier & pike market were located within the proximity of the facility. I love the lay out of the room.
Disliked: Parking was a bit congested and we had to reserve which I was not aware of considering I don?t live in Seattle. When we got there, I checked in and the front desk agent John Thomas seemed very rude and very arrogant. He doesn?t seem to know what customer service is. He made my family feel like the facility belonged to him and we have to follow his rules. I used to be a front desk agent so I know a thing or two on first impressions, I though I was going to have a miserable weekend because of him. John Thomas needs customer service class/trainings.
Anonymous Mon, 1 March 2021
Liked: I loved that it was across the street from the space needle and the fire pit and view!
Marc Sun, 28 February 2021
Liked: Free breakfast and convenient central location.
Disliked: The WiFi was pretty spotty.
Anonymous Thu, 25 February 2021
Elvia Mon, 22 February 2021
Liked: The view
Disliked: The noisy and cleaning.
Anonymous Tue, 16 February 2021
Very surprised! And not in...
Liked: I enjoyed the location of the hotel. The staff were very polite.
Disliked: The walls are thin, I could here people in the room next to me. I could hear people walking above me. Another neighboring room guest decided to smoke weed our entire visit, and this was not corrected. The rooftop amenity was never available, although I was told it would be at the time of check in. The heater would go from heat to cool air for some apparent reason. Parking in the garage was unavailable and at capacity, had to park blocks away. It was just NOT what I was expecting. I was very disappointed, and unfortunately I will not book here again.
Mark Mon, 15 February 2021
Amy Mon, 8 February 2021
Liked: Friendly staff, very very clean. Room & all common spaces were very clean We felt very safe, liked the security measures in place. Great location!
Kelly Sat, 30 January 2021
Liked: Great view and location. It was a great stay. We stayed to celebrate our anniversary and it was amazing.
Anonymous Sat, 23 January 2021
Liked: Location is great, walking distance to pikes market.
The staff was really nice.
Disliked: Disturbance right outside my door, so loud and bad it woke me and I was able to see everything from peep hole because it looked like they thought my room was theirs. Was only credited parking for inconvenience, other hotels credit half of my entire bill when something not as bad as this happens. Cops were even called, I moved rooms to avoid staying next to that ?guest?