Hyatt House Salt Lake City/Sandy, Sandy

Liked: It was super clean. The breakfast was amazing, lots of choices. Pool was nice. I would stay there again for sure!

Exceptional

Liked: The location and space in the room

If the staff cared, this...

Liked: The room itself was nicely sized and clean
Disliked: First, we were put into an ADA room (not by request) and there was a "wheel-in" shower, which was fine, in concept, except that the shower curtain rod was curved (like most are these days in hotels), but without the tub or ledge to hold the curtain in, the water just flooded the bathroom floor. Not way to avoid it, except to not use the shower. We pointed this out to the front desk and they just shrugged, "That's an ADA room, and that meets ADA requirements." I pointed out that it was just the curtain rod that made it flood, and certainly, if I had been in a wheel-chair, or otherwise physically handicapped, cleaning up the flood would have been difficult if not impossible. Shrug again. The breakfast was also quite under-staffed and under-stocked. By the time we arrived, they were out of nearly everything and the line for egg dishes was about 20-minute wait.

Exceptional

Good

Disliked: We could hear doors opening and closing loudly all night. My wife actually had a suggestions of all hotels placing assist devices on all doors so they didn?t slam or close loudly. Other than this we enjoyed everything else!

Exceptional

Grade A Stay!!

Liked: The place was beautifully decorated, clean, well maintained. The room had a full kitchen which was stocked with dishes, pans, and dish soap. I had recently stayed in another hotel chain which bragged on having a full kitchen, but there were no dishes - you had to bring or buy your own. The price of that room was the same as this Hyatt room, but that is where the comparisons ended. The Hyatt's property was by far a better proptery! Breakfast was on par with most places with the exception of a chef who cooked personalized omelets while you watched!! This is a highly recommended property!!! Definitely will seek out other Hyatt properties based on experience of this one!
Disliked: Nothing - it was all great!