Hyatt House Raleigh Durham Airport

Superb

Superb

Liked: The breakfast was great. Having a pool table for entertainment was great. The staff was so friendly.
Disliked: Not having easy access for game systems and needing to get IT to help with the issue.

Parking is questionable.

Liked: I like the convenience to everything.
Disliked: I did not like the fact that you have to pay to park in an open parking area, and paid parking should be much more secure. I can understand not wanting people utilizing the facility to park that are not guests, which basically equates to a permit being given to guests at check in

Exceptional

Superb

Great value and wonderful experience.

Liked: Very clean, friendly staff, comfortable and spacious rooms. Excellent breakfast.
Disliked: Location was a little ways out

Don't book if you don't...

Liked: A lot of room for the price. Too bad we only stayed one night. This place would be really good for an extended stay.
Disliked: Could use a facelift. Two thin, standard size pillows on a king bed. Lobby was overwhelmed with, Febreze? No American food restaurants close by. Worst of all, was some nonsense about needing a smartphone to park your car outside the hotel. I don't have or want a smartphone. When I explained this to the clerk he asked if I knew someone who did. He claimed there was no work around or alternative. If my son wasn't staying there I don't know what I would have done. Totally unacceptable!

Good

Breakfast and shuttle service are...

Liked: Breakfast and shuttle service are good, no room service, but you might ask and get what you needed.