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AustraliaHyatt House Pleasant Hill Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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Timothy Wed, 2 October 2024
Very good
Liked: Pool, hot tub, breakfast…
Disliked: The showers weren’t hot enough.
Christine Tue, 1 October 2024
Excellent place! Location, amenities, and...
Liked: Perfect location! Super clean and well run. Rooms are big and the property has every amenity of even a 4-star hotel. Great breakfast too. We always stay here when visiting family and will definitely be back.
Disliked: Price is a tad high for suburbia but you definitely get what you pay for. It’s the best option in this area by far.
Ian Sun, 29 September 2024
Disappointing
Sarah Tue, 24 September 2024
Great short stay
Liked: Friendly staffHardeep at reception was great :) very helpful and professional Rooms were very clean, kitchenette was excellent
Disliked: When busy it was a bit cramped getting breakfast, a lot of people in a small area
Janet Mon, 23 September 2024
Superb
Liked: Breakfast was above-average. Room was clean and well laid out.
Hardy Thu, 19 September 2024
Superb
Donna Fri, 13 September 2024
Exceptional
Liked: Staff, bar tenter, the size of the room, beds were very comfortable.
Sean Wed, 11 September 2024
This stay was for my...
Liked: This hotel is in a great location and was clean, safe, and convenient.
Disliked: Guests can be noisy at night. Parents could not figure out how to use an app for the washing machines.
Deborah Thu, 5 September 2024
Exceptional
Ortiz Wed, 4 September 2024
stressful
Liked: breakfast was ok
Disliked: The front desk staff and manager, Wendi and Sofia, did not fulfill their commitments. Despite their assurances, we were placed in rooms far apart due to overbooking. Throughout our stay, we attempted to resolve the issue, and they initially promised a discount, but no follow-up occurred. The entire experience was stressful, and communication with the staff was challenging.
