Everyone working at the hotel was very sweet and made the stay more than enjoyable for us Canadians. Thanks again!

Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Exceptional

It was disgusting

Disliked: Understaff. The towel they provided were disgusting. The sheets dirty. No room service . We had to change our own sheets and go downstairs to get towels.

Superb

Liked: Everything is spacious and clean.
Disliked: Mask mandates by King Wolf and inability to have a good breakfast buffet as we had in the past.

Exceptional

Superb

Liked: Great outdoor area for visiting. Beautiful river views. Friendly and timely service.

Superb

Exceptional

Exceptional

Liked: Loved the outing area!

Exceptional

Liked: The room The view The bathroom
Disliked: The covid 19 rules but that?s what we have to deal with right now