Everyone working at the hotel was very sweet and made the stay more than enjoyable for us Canadians. Thanks again!

Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

My Stay

Liked: Location
Disliked: Parking

Wonderful stay.

Liked: Great location!! Clean. Large rooms. Great breakfast.
Disliked: Parking wasn?t good. I can?t park myself in those tiny garage spots. If an attendant wore a mask, they could?ve parked my car, lol. That was stressful and annoying.

Superb

Liked: nice
Disliked: every thing ws good

Exceptional

Great location

Liked: We loved the location. Was close to the University of Pittsburgh but also close to restaurants and the Three Rivers Heritage Trail! Room was clean and breakfast was convenient and good.
Disliked: N/A

Exceptional

Great place!!

Liked: Perfect location for a night at the Hofbrauhaus celebrating my husbands 45th birthday!!!!
Disliked: I wish we could have stayed longer!

Staff was wonderful and view...

Liked: View and location
Disliked: Grab and go selection for breakfast

Exceptional