Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Good

Liked: VERY CLEAN,& NICE
Disliked: GOOD LOCATION,BUT VERY VERY NOISY,HOTEL,& BOATS,TRAINS,TO CLOSE TO ALL THE TRAFFIC,COULDN'T GET GOOD SLEEP,BED & PULL OUT COUCH BED,VERY UNCOMFORTABLE

It was exceptional, we will...

Liked: The valet employees were exceptional! Especially the young man who took us to the Strip District! We bent by the way of Carnegie Mellon, he was exceptional with giving us information! Also, the breakfast staff could not have been any better!!! The food was great! As well as the service! Awesome omelettes!! Also..... Linda was the best!! We enjoyed chatting with her!!
Disliked: Can?t think of anything!

Liked: The room was larger than I thought it would be (King Suite), and it was very clean.
Disliked: Check out seemed difficult. The staff didn't seem to know how to check me out or if the valet charge would be on my bill or not. It took a while and was confusing.

Liked: Shuttle driver was great. Room was immaculate. Tastefully decorated. Loved it. We found our new local home away from home!

Liked: Location and staff
Disliked: No

Liked: The room was very nice and the staff very friendly. The breakfast was outstanding!
Disliked: I didn't like the valet-only parking or slow elevator.

Liked: Great location. Friendly staff. Nice room.
Disliked: No. It should be a 4 star not a 3

Disliked: The valet parking only. They do not let you selfpark in there parking garage.

Liked: The room was very clean, the staff were excellent and very friendly. Loved the location as well.
Disliked: Not at all!!