Hyatt House Pittsburgh-South Side, Pittsburgh

Everyone working at the hotel was very sweet and made the stay more than enjoyable for us Canadians. Thanks again!

Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Disappointing

Liked: Breakfast was okay.
Disliked: Old carpets and stinking room and staff also not that friendly

Superb

Fabulous

Our stay at Hyatt House...

Liked: The hotel was a wonderful value, the staff friendly, inviting and attentive and the valet service was WONDERFUL!!
Disliked: There was very little space to put your luggage in the room or grocery space in the kitchen. While the island was nice and large there was really no place for extra food items or a cooler.The breakfast was adequate but nothing over the top. Did really like the egg/omelette station but could have used a few more protein options on the breakfast buffet.