Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Good

Disliked: The Breakfast wasn?t as good as we anticipated. Ended up going to breakfast somewhere else.

Exceptional

Exceptional

I enjoyed my stay. Breakfast...

Liked: I really liked the design of the room & bathroom. The shower was AMAZING. I liked that we didn't need for anything in the kitchen area. My partner was VERY impressed!
Disliked: I didn't like how thin the covers were. However I am a bit anemic. It took awhile to heat up our room & for me to get warm under the covers that were provided.

Exceptional

Exceptional

Exceptional

Pleasant

Superb

Liked: Location was excellent and the price was much more reasonable than we have seen before. Staff and facilities were amazing.