Everyone working at the hotel was very sweet and made the stay more than enjoyable for us Canadians. Thanks again!

Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Exceptional

really great hotel if you...

Liked: clean! room had kitchenette! pool and gym were clean! had a deck!
Disliked: pool was really small

Very good

Exceptional

Exceptional

Exceptional

HOTEL HAS KEPT MY DEPOSIT...

Liked: I am still showing a deposit on my credit card from over 1 month since my visit that hasn't been taken off. Neither the hotel or Booking has resolved this issue!
Disliked: I am still showing a deposit on my credit card from over 1 month since my visit that hasn't been taken off. Neither the hotel or Booking has resolved this issue!

ok

Liked: breakfast
Disliked: Not very clean

very nice