Name: Hyatt House Pittsburgh South Side
Address: 2795 South Water Street, Pittsburgh, PA
Telephone: (888) 420-1655
Rating: 4.25

Everyone working at the hotel was very sweet and made the stay more than enjoyable for us Canadians. Thanks again!

Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Very good

Exceptional

Superb

Pleasent.

Liked: The style of the room (studio apt) was very nice and relaxing.The view was very good overlooking the river without any interference.
Disliked: A chair to relax in would have been nice.Cable TV was extremely limited and often had poor reception (pixelated picture).No hotel and cleaning information was provided in-room.

I’d recommend to anyone

Liked: Clean and close to university and restaurant where our graduate lives. Breakfast was perfect and entire staff were on point, helpful and friendly
Disliked: I understand it was graduation weekend but feel very expensive