Hyatt House Parsippany Whippany

Exceptional

mediocre may or may or...

Liked: room was relatively clean
Disliked: The "restaurant was a JOKE we paid 12.50 for a frozen pizza that was burnt. staff were on the their phone when we came in and had to ask for service

Good

Liked: We stopped there for just one night, the service was good and the hotel was normal. Breakfast was good.
Disliked: Our room (number 245) was close to the elevator and was very noisy. Parking cost was not included and to be paid through the phone.

Very good

Liked: None
Disliked: None

Good

We will never be coming...

Liked: N/A
Disliked: The room reeked of smoke. The bed was horribly uncomfortable. The spare blanket was not cleaned and covered in animal hair. The front desk staff was rude. There were screws loose on the floor all around the hotel and on the table in the breakfast area. Charging your residents a separate nightly parking fee is absurd. If you cannot afford to provide parking for your customers, you should not be in business.

Disappointing

Liked: Breakfast staff was nice. Maintenance staff responsive.
Disliked: Most of the courtyard lighting didn't work. Bar was closed.... on a weekend in the summer travel season! Couldn't get extra pillows because "housekeeping had left". The breakfast for quality was meh at best. The room was nice but lacked charm (e.g. curtains) and the prices at the "H Mart" were outrageous ($7 for a bottle of water?). Making guests pay to park is also stupid.

Very good

It was perfect for a...

Liked: The room and property was clean and well maintained.
Disliked: I had to pay for parking.