Hyatt House Orlando International Drive

Loved the 2 bedroom suite...

Liked: The room size was great and updated. The breakfast was ok. The hotel is on the ITrolley route. The lobby area was nice and spacious. Loved the 2 bedroom suite with kitchenette and 2 bathrooms.
Disliked: The showers were covered with mold/mildew. Not just in the 2 bathrooms in my room, but my family in a separate room also had the same issue. Hotel did not do a good job of taking care of the mildew/mold. The showers were disgusting especially for what you pay for.

Superb

Liked: The property was great. Booking is the one I have problems with.
Disliked: Clean and pleasant. Booking on the other hand haas a terrible customer service policy. I lost $500 on flights tickets. I had put that in because You can’t get a live person to talk to.

I’ve always stayed with the...

Liked: Nothing really
Disliked: It wasn’t what I expected

Good Value...if you don't mind...

Liked: The one reason we booked with this hotel was the room size for the value. We loved that the two bedroom suite has such great space. Ample items in the room to cook with if need be. The morning breakfast was nice to have as well but it's the typical hotel free breakfast. Not having a resort or parking fee was awesome.
Disliked: Cleaning. It was not very clean. We killed three huge roaches during our 4 days stay. Mold in the showers. Hair and stuff left behind from other people. Dust all on the vents. The AC was horribly loud so much so that it was hard to sleep. The TV's were glitching as well and not great picture.

My room was clean and...

Liked: It was very clean. It was close to a lot of retail and food spots.
Disliked: There wasn’t anything that I didn’t like except I could not gain access to the safe in my room.

I would rate my stay...

Liked: The size of the room, it looked exactly like the pictures. The location was also excellent, close to just about everything.
Disliked: The shower door in the king room did not close all the way which caused the floor to get wet, when I notified the front desk I was advised that maintenance would come right up, and that never happened, I stayed from Friday to Monday. There was soap left in the soap dish from the previous guest. Also, the refrigerator did not get cold even at the highest setting, we had to use ice for it drinks. Carpets in the hallways were stained as well.

Superb

Liked: Customer service
Disliked: Small pool. Kitchen area not opened.

Exceptional

Good location. The breakfast was...

Liked: The Location was excellent. Also, the breakfast was very good.
Disliked: N/A