Hyatt House New York/Chelsea Guest Reviews
Write a review
Write a review
Mellisa Mon, 7 July 2025
Exceptional
Kimberley Wed, 2 July 2025
Overall a very good property...
Liked: Excellent location. Reception helpful when needed. Great views and light, bed excellent.
Disliked: Kitchen lacked sharp knife, vegetable peeler, colander.
Anonymous Wed, 2 July 2025
On our next trip to...
Liked: Location is why I booked but once we got to the hotel, the staff went above our expectations. I always heard how rude New Yorkers can be but no one at this hotel was rude but just the opposite. They were amazing. Kevin, the GM even walked my family to the subway entrance because he knew it was our first time riding the subway!
Barbora Mon, 30 June 2025
Everything great
Liked: Everything was great during our fairly long stay. The room was spacious enough, with a view of the Empire State Building and a small kitchenette. It was cleaned daily. There was also a small gym on the rooftop with a view of the city. The staff were really nice and polite. The location of the hotel was perfect — the subway station was nearby, and we could also walk to many places from there.
Disliked: The breakfast could be a bit more varied — some ham, cheese, and vegetables would be nice. Also, when only one elevator was working, the wait could be a bit longer, but it didn’t bother us much.
Pamela Sun, 29 June 2025
Very good
Nizam Tue, 24 June 2025
Exceptional
Anna Sun, 22 June 2025
Very good
Liked: Location
Disliked: Breakfast
Meredith Sun, 22 June 2025
Excellent staff and housekeeping services....
Liked: Good location. Clean. Rooms were nice. Staff was exceptional.
Disliked: I wish they had a waffle iron at breakfast. Only took advantage of the free breakfast 2 days while I was there.
John Wed, 18 June 2025
Superb
Victor Thu, 12 June 2025
Very good
Liked: Very convenient to many of the attractions
Disliked: Bed a bit to soft