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Hyatt House New York/Chelsea eeef
Hyatt House New York/Chelsea, 815 Avenue Of The Americas, New York City, NY | Area: Chelsea Area
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (1094 Ratings)
1.9 miles from New York City centre
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Hotel Description
Free breakfast and grocery services a terrace and superb subway access soar on the list of amenities at the Hyatt House New York/Chelsea. All 150 rooms at the 32-story Hyatt House offer signature bedding mini-fridges microwaves coffeemakers and 43-inch flat-panel HDTVs; some also include full stainless-steel kitchens. Non-smoking rooms are available. Guests enjoy free perks like a daily breakfast buffet and grocery shopping services. Head to the second floor for sips and savories in the restaurant and bar and soak in city views from the 11th-floor terrace. The hotel also provides 'round-the-clock access to a small market as well as business and fitness facilities. Pets are allowed for a fee. The Hyatt House is within one block of two subway stations and less than a 10-minute walk south of Manhattan's Herald Square. It's one mile east of Chelsea's galleries and the stroll-friendly High Line. Enjoy spectacular views from the top of the Empire State Building a half-mile away. The hotel is also a half-mile from Penn Station and within nine miles of LaGuardia Airport.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
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Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Newspapers
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Soundproof rooms
` Non-smoking throughout
` Ironing service
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` Allergy-free room
` Snack bar
` Private check-in/check-out
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` WiFi everywhere
` 24-hour security
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Board games/puzzles
` Children television networks
` Kid meals
` Parking garage
` Toilet with grab rails
` Lower bathroom sink
` Fruits
` Visual aids: Braille
` Outdoor furniture
` Fitness
` Breakfast options
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Hyatt House New York/Chelsea Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.5 out of 5)

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1.5

Poor - 1.4 out of 5

Frédéric Sat, 17 August 2019

Very bad

Liked: Nothing.
Disliked: The hotel has pre-authorized 3 rooms instead of 2 rooms upon my arrival on my credit card. During the entire stay, I asked the staff to rectify this, but every time they said it was an error of my bank. Even today, after 13 days and many calls where the staff spoke very badly to me, my credit card can still not be used. I had to continue my holidays in other states without being able to use my credit card.Thanks to the Hyatt Hotel for ruining my vacation!!!

5

Exceptional - 5 out of 5

Sigal Fri, 16 August 2019

Exceptional

Liked: Perfect hotel the location is excellent!

4.2

Very Good - 4.2 out of 5

Susan Thu, 15 August 2019

Very good

Liked: Location is amazing
Disliked: Had some issues with cleaning, also my bed lamp was broken and continuously switched on and the top of the toilet was broken. But overall nice small room with a kitchenette

5

Exceptional - 5 out of 5

Alexandros Thu, 15 August 2019

Exceptional

Liked: Loved it, great location, amazing rooms and size of rooms for such value!
Disliked: Need to fix the broken tiles inside the elevators and explain how to change from the overhead shower to the handheld one

4.8

Exceptional - 4.8 out of 5

Adolf Thu, 15 August 2019

Exceptional

5

Exceptional - 5 out of 5

Kate Wed, 14 August 2019

Exceptional

Liked: Everything. Such an unreal place. Staff went out of their way to decorate our room whilst we were out one morning, as a birthday surprise for my partners 30th birthday. So helpful & attentive. Very clean property. Would definitely stay again
Disliked: Nothing. Everything was perfect

5

Exceptional - 5 out of 5

Anonymous Wed, 14 August 2019

Exceptional

5

Exceptional - 5 out of 5

Katie Mon, 12 August 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Anonymous Sat, 10 August 2019

Brilliant location, clean rooms and...

Liked: Hyatt House New York / Chelsea was conveniently located. It was at a walkable distance from most sites. The whole property was new and reasonably clean during our week long stay. The washer/dryer in our room was definitely a plus. If possible, ask for a room on a higher floor, it?s much quieter. Free American-style breakfast was good. The staff at the front desk were friendly and very efficient. Check-in was smooth and fast.
Disliked: The 2 lifts that served the property, though fast, weren?t enough during rush hours. We had to wait up to 10 minutes for more than 4 occasions. Also, the breakfast service gets chaotic for the last 40 minutes of each morning. They simply don?t have enough staff to even clear the tables for the next lot of patrons.

4.4

Excellent - 4.4 out of 5

James Fri, 9 August 2019

Fabulous

Disliked: Our air conditioner did not work properly, multiple attempts to fix it, finally moved to new room

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Hyatt House New York/Chelsea 815 Avenue Of The Americas, New York City, NY