Hyatt House New Orleans Guest Reviews
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|< 0.1 miles from New Orleans centre|
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Waynev1 Tue, 28 March 2017
Liked: Clean, excellent service
Lakeshia Sat, 25 March 2017
Liked: The awesome staff! Valet parking very informative about nearby restaurants and attractions.
Disliked: Marijuana smell in hallways late night
Elena Wed, 15 March 2017
Liked: The bed is comfortable, the view from the window is breath-taking. Breakfast is good. The room is big enough and well furnished.
Disliked: Climate control system works too loud. The carpet in a room was cleaned thoroughly only once in five days. There are no ceiling lights and therefore it's quite dark in the evening. All the items in a room were dusty even in the first day of staying. Some staff on reception does not speak English well. There were no bottles with drinking water in a room.
Myieka Mon, 13 March 2017
Liked: The hotel was at a great location and not to far from Bourbon St.
Disliked: I wish they had bacon or other meat options for breakfast
Adriana Mon, 13 March 2017
Liked: The room was very large and the location good.
Disliked: The breakfast was a bit poor, little variety, basically omelette every day. When I checked out the staff person who attended me was kinda rude. She refused to give me receipt for my 8 nights of stay there claiming that the receipt I should receive it from booking.com. The colleague who was traveling along with me checked out 5 minutes before me and he received his receipt even though he also booked the room through booking com. This has never happened to me, to be refused to be given receipt and I always book hotels through booking.com. I had to argue with the lady to receive my receipt.
Crystal Sun, 12 March 2017
Liked: The Hyatt House staff was professional, friendly and helpful. We arrived quite a bit early and they gave suggestions on activities to do while we waited on our room to be ready. We were on the 15th floor and the view was beautiful! Location was great. We walked to the French Quarter and took a trolly to the Garden district for $1.50 per person. The hotel provided a full buffet style breakfast with made to order omelettes. They have a house brewed coffee as well as Seattle's Best...both were good!
Disliked: n/a There was nothing that I did not like about this hotel
Anonymous Wed, 8 March 2017
Disliked: Having my Stay-cation ruined. Cherry on top; I was double charged. Im still waiting , fingers crossed, 3 more days to be refunded.
Linley Sun, 5 March 2017
Liked: We stayed at this hotel as it was close to The Smoothie King Center and we were seeing Twenty One Pilots. The hotel is so close to the arena we were able to walk, which is what most people did as well. The view from the room and the breakfast area were amazing! The room was clean and the staff was extremely friendly. The front desk made many recommendations for us regarding shopping and restaurants. We kept our "Do Not Disturb" sign on the door the two days we stayed and the housekeeper slipped a letter under the door to let us know she had stopped by. We also received our itemized receipt under the door before checkout. Loved the friendliness and competence at this hotel! I plan to use this hotel for future trips.
Disliked: The only thing I would recommend improving is parking. We had to pay for parking in a parking garage not affiliated with Hyatt. The parking garage was basically next door and there was an elevator that took you from the hotel to the garage, so it wasn't much of a bother. Parking was $25 per 24 hrs.
Joanifer Thu, 2 March 2017
Cortez Thu, 2 March 2017
Liked: Size of rooms for the price