Had a great time in Nashville. The room was excellent, but the staff seemed to be a little neglecting to help people. You want an excellent rating, you gotta earn it.

Liked: The room was great and a wonderful use of space.
Disliked: Tried to get a drink at the bar at 4p.m. on Sunday, but no one was working it. If the bar is closed then put up a bar sign saying CLOSED. The lady working the counter was not helpful and it seemed like I was bothering her to ask her if the bar was even open. I found her and this issue very annoying after being on the road for 4 hours.

Would definitely stay again

Liked: Both were great
Disliked: The key cards worked hit or miss. That was aggravating

pleasant

Liked: The location was great and staff were pleasant and helpful
Disliked: The room wasn’t set up for 3 guests as we had booked, we had to set up the bed for the 3rd guest and it was very tight having to move lamps etc. The body wash was empty in the bathroom!

not aligned with hyatt brand

Disliked: ambience

Exceptional

Liked: The breakfast was fine.
Disliked: That I had to pay 40.00 to park the car

Great location!!

Liked: The breakfast was very good. Nice selection, although some things were gone by the time we arrived downstairs. Everything that was available was delicious! Attached parking with in and out ability was great.

Pleasant

Disliked: Advert mis leading regarding housekeeping Last line of small printAll hotels I stayed in USA on this trip at the same price had daily housekeepingI booked 2 seperate reservations but kept same room apparently it was my fault room was not serviced after long time at reception I was given different room

Superb

overall, we enjoyed our stay.

Liked: convenient
Disliked: breakfast could have been better

dissatisfied

Liked: location , friendly staff.
Disliked: no cleaning in 5 nights! asked the staff three times , they always said it would be taken care, but it never happened …not what I expected for a 300 dollar a night stay . Very disappointed, never going back .