Hyatt House Nashville Downtown SoBro Guest Reviews
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|0.3 miles from Nashville centre|
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Alex Mon, 8 August 2022
We enjoyed the hotel, location...
Liked: Breakfast was well done, staff was very friendly and bartender was helpful with recommendations.
Disliked: The check-in was slow with just one employee (Thursday late afternoon). The person was friendly and did a great job; however, that one person also had to help customer who just wanted to buy couple bottles of water, calls from customers who had room requests, etc. Too much for one person. Does not make efficiency sense that person wanting to get something from the small store should have to wait in same line as people checking in / out. Breakfast was good, but soup tasted out of can on quick evening stop. With such great food options in area, not the biggest deal.
Scaffidi Mon, 8 August 2022
Alex Fri, 5 August 2022
Great place to stay, close...
Liked: Breakfast had a great selection, nice size pool, lobby was very fancy and welcoming.
Disliked: The water pressure for the shower was awful and the price to park at the hotel I?m already PAYING for was ridiculously overpriced.
Michelle Fri, 5 August 2022
Disliked: Curtains in our room were not functional and our room was never cleaned despite utilized the app as instructed to request it be cleaned
Lisa Fri, 5 August 2022
will definitely stay there again
Liked: clean. friendly staff. proximity to the area we wanted to visit.
Elizabeth Fri, 5 August 2022
Liked: clean, roomy, close to everything
Jeanne Thu, 4 August 2022
Liked: The location and breakfast in the morning were good. The hours for the breakfast could have been a little later.
Disliked: The service was horrible. The front desk personal wasn?t friendly when I checked in and she spoke very softly so it was hard to hear her. We never got the extra blanket and towels we requested from the front desk. The garbage was also never taken out of our room. The room was also very small and uncomfortable for my family of 4.
Rachel Wed, 3 August 2022
Andrea Tue, 2 August 2022
Good hotel and nice trip...
Liked: Close to everything in walking distance to the city. A very nice hotel room.
Disliked: Alot of homeless people and drug attics walking around outside.
Amy Mon, 1 August 2022