Hyatt House Mount Laurel

Friendly staff, good location, quiet...

Liked: Location to our event, the the two room suites, included breakfast.
Disliked: Pool was not open all the days of our stay

Passable

Poor

Exceptional

Family friendly

Liked: The layout of the suite was perfect. Lots of room to move around! It fit.our family of 5 perfectly.

Not happy charged to much...

Liked: I did like much.. I guess the breakfast was okay but other than that none to ride home about
Disliked: Room was very out dated not clean.. old and had a bad smell..

I would never stay here...

Liked: The staff was friendly but the facility was filthy.
Disliked: When I arrived I was informedI was in a building all the way in the back of the parking lot. They put me on the top floor and there was no elevator! I had to lug all of my luggage up three flights of stairs. Shady looking guys were smoking large amounts of marijuana right where I parked. The unit was disgusting. I couldn’t even lay my yoga mat on the carpet. There was mold on the pillows. There was a hole in the door of the bathroom, like someone just punched a hole right through it. I paid for two units when I only requested one! $378 times two!! I never even used the second bedroom but was charged for it. I could never stay in this place again and would NEVER RECOMMEND it to anyone! Filthy dirty with shady people smoking weed and walking pit bulls in the parking lot.

Decent Stay

Liked: The property was nice and the landscaping company made sure the property looked very clean and welcoming.
Disliked: I did not like there weren’t any maintenance on call over the weekend there was a roach that was in my room that was unable to be taken care due to there being no maintenance on call

Very good